Duty Manager

Liberty Public House is seeking a dependable and experienced Duty Manager to oversee daily restaurant and bar operations, supervise team members, and ensure excellent customer service. The ideal candidate will have strong leadership and communication skills, with the ability to coordinate staff, maintain service standards, handle customer concerns, and ensure smooth operations throughout each shift.

Key Responsibilities

• Oversee daily restaurant and bar operations during assigned shifts.
• Supervise front-of-house staff and coordinate with kitchen and bar teams.
• Assign duties and ensure employees understand their responsibilities.
• Assist with staff training, onboarding, and development.
• Monitor service quality and ensure a positive guest experience.
• Handle customer complaints and resolve issues professionally.
• Coordinate table assignments, reservations, and guest flow when applicable.
• Ensure food and beverage orders are served accurately and promptly.
• Monitor staff performance and provide constructive feedback.
• Assist with staff scheduling and shift coverage.
• Monitor inventory levels and report supply shortages.
• Support ordering and receiving of restaurant and bar supplies.
• Oversee cash handling, POS transactions, and end-of-shift reporting.
• Ensure cleanliness and organization throughout the premises.
• Maintain compliance with food safety, sanitation, and alcohol service regulations.
• Conduct opening and closing procedures as required.
• Help control labor costs, minimize waste, and improve efficiency.
• Support promotions, special events, and customer engagement initiatives.
• Ensure company policies and operating procedures are followed.
• Communicate shift updates and operational concerns to senior management.

Qualifications & Skills

• Previous experience in restaurant, bar, or hospitality operations.
• Supervisory or duty management experience preferred.
• Strong leadership and team-coordination abilities.
• Excellent communication and customer service skills.
• Ability to resolve customer concerns calmly and professionally.
• Knowledge of restaurant and bar service standards.
• Familiarity with POS systems and cash-handling procedures.
• Understanding of inventory management and cost control.
• Knowledge of food safety, sanitation, and responsible alcohol service.
• Strong organizational and time-management skills.
• Ability to make decisions in a fast-paced environment.
• Good problem-solving and conflict-resolution skills.
• Professional attitude and attention to detail.
• Flexibility to work evenings, weekends, and holidays as needed.

What We Offer

• Competitive compensation based on experience.
• Opportunities for professional development and career advancement.
• A collaborative and supportive hospitality team.
• Potential employee benefits and performance incentives, depending on company policy.
• Opportunities to develop management skills and contribute to efficient restaurant operations.

Pay: $24.00 - $29.00 per hour

Expected hours: 32.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• On-the-job training
• Opportunities for advancement
• Professional development assistance
• Referral program
• Tuition reimbursement

Work Location: In person