Duty Manager – Immediate Start

Tracy Village Social & Sports Club is seeking an experienced and motivated Duty Manager to join our team for an immediate start.

This is a hands-on leadership role supporting the Club Manager in the smooth and efficient day-to-day operation of the venue. We are looking for someone who thrives in a fast-paced hospitality environment, leads by example, and is passionate about delivering exceptional customer service.

Key Responsibilities

• Deliver outstanding customer service to members and guests
• Oversee daily shift operations and staff supervision
• Manage stock control and venue procedures
• Ensure compliance with workplace health and safety requirements
• Support gaming, TAB and bar operations in line with legislation and club policies
• Maintain a positive and professional team environment

Essential Skills & Experience

Applicants must have:

• Experience performing duties equivalent to a Level A Manager under the Registered and Licensed Clubs Award 2010
• Current Gaming Industry Employee Licence
• Responsible Service of Gambling (RSG) certification
• Responsible Service of Alcohol (RSA) certification
• TAB Sellers Accreditation
• Cash Control Accreditation
• Knowledge of the Gambling Code of Conduct
• Experience with and understanding of the Self-Exclusion Program

Desirable Experience

• Understanding of liquor licensing requirements within a club environment
• Experience supervising staff in a shift-based hospitality setting
• Ability to work under pressure and lead a collaborative team
• Strong communication and problem-solving skills

What We Offer

• Immediate start available
• Supportive team environment
• Diverse and fast-paced venue operations
• Opportunity to grow within a community-focused club

At Tracy Village Social & Sports Club, we’re more than just a workplace — we’re a community. Located in the Northern Suburbs of Darwin, Tracy Village is a vibrant, family-oriented Club known for its welcoming atmosphere, live entertainment, great food, community spirit, and commitment to exceptional customer service.