Duty Manager (Pub)

About the Venue:
The Bridgeway Hotel is one of Adelaide’s most iconic hospitality destinations, renowned for its vibrant entertainment offering, sports bar, gaming facilities, bistro dining, and live events. A longstanding favourite among locals, the venue delivers a dynamic hospitality experience across multiple revenue streams, combining great food, exceptional service, and a strong community presence.

The Bridgeway Hotel continues to evolve and grow, providing guests with high-quality hospitality experiences in a fast-paced and energetic environment.

About the Role:
We are seeking a Full-Time Duty Manager to join the leadership team at the Bridgeway Hotel. This is a hands-on operational role responsible for supporting daily venue operations, leading front-of-house teams, and ensuring exceptional guest experiences across all areas of the business.

Working across nights, weekends, and all trading hours, you will play a key role in maintaining service standards, supporting team performance, and driving smooth day-to-day operations within one of Adelaide's busiest hospitality venues.

Key Responsibilities:

• Lead daily venue operations and act as the key point of contact during shifts
• Supervise and support team members across bar, gaming, and food service operations
• Deliver exceptional customer service and resolve guest enquiries professionally
• Ensure compliance with RSA, gaming, WHS, and operational procedures
• Maintain venue presentation, cleanliness, and service standards
• Support functions, events, and peak trading periods as required

About You:

• Previous experience in a Duty Manager, Supervisor, or similar hospitality leadership role
• Strong knowledge of bar, gaming, and venue operations
• Hands-on leadership style with a proactive approach to service delivery
• Excellent communication, problem-solving, and team leadership skills
• Ability to perform in a fast-paced, high-volume hospitality environment
• Current RSA and gaming-related certifications (or willingness to obtain)
• Availability to work nights, weekends, and public holidays across a rotating roster
• Full Australian working rights (sponsorship not available for this role)

Benefits:

• Discounts across Oscars Group venues
• Internal and external training and development opportunities
• Employee Assistance Program
• Mentoring from experienced hospitality professionals
• Career progression across 45+ Oscars Group venues
• Reward and recognition initiatives

About Us:
Bridgeway Hotel is part of Oscars Group, a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West.

Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia, and Victoria. The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.

We are committed to creating environments where our people can grow, develop, and deliver exceptional guest experiences.

Apply now and Join the Fun with Oscars Group!