Duty Manager (Shift)

Job Responsibilities:
Oversee daily operations and ensure smooth service delivery across the venue.

Lead shift operations, manpower deployment and resource coordination.

Support the smooth execution of events and respond to operational requirements.

Coordinate closely with internal teams, vendors, contractors and event organisers.

Handle customer feedback, escalations and service recovery.

Conduct operational inspections, shift briefings and handovers.

Take charge of operational incidents and emergencies during assigned shifts.

Prepare incident reports and other operational documentation.

Guide and support frontline employees to maintain service standards.

Requirements:
Prior experience in hotel, hospitality, events or large-scale operations.

Experience as a Duty Manager or in a similar operational leadership position preferred.

Strong team leadership, customer service and problem-solving skills.

Comfortable working in a large-scale, fast-paced operational environment.

Able to work independently and make decisions during operational incidents.

Willing to work

rotating shifts

, including

overnight shifts

,

weekends

and

public holidays

.

To Apply:
Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application.

Alternatively, you may submit your updated resume directly to [email protected].

We regret that only shortlisted candidates will be notified.

Joseph Low (R2089920)

Talent First Pte. Ltd.

EA License No.: 26C3535

By submitting your application or resume to Talent First Pte. Ltd., you are deemed to have consented to the collection, use, and disclosure of your personal data to prospective employers for the purpose of evaluating your suitability for employment opportunities.

Talent First Pte. Ltd.

is a Singapore-based recruitment and workforce solutions provider specialising in permanent and contract recruitment across multiple industries.

We are committed to delivering quality hiring solutions by understanding our clients' business needs and connecting them with suitable talent. Guided by professionalism, integrity and service excellence, we strive to build long-term partnerships with both employers and candidates.