Duty Manager/Supervisor

For the Christmas period we require you to work Christmas Eve till 10pm but Christmas Day, Boxing day we are closed. If you are unable to work this please don't apply.

Overview
We are seeking a Duty Manager to join our team at The Punchbowl. The ideal candidate will possess a strong background in hospitality in bars, restaurant and/or pubs. As a Duty Manager, you will oversee daily operations, ensuring that our guests receive the highest quality experience while maintaining efficient kitchen and front-of-house operations. As well as these duties, you will work in synergy with the other management to create content for social media and organise events.

Duties

• Supervise and coordinate daily operations, ensuring smooth service delivery.
• Leading shifts, closing and opening the venue.
• Lead and manage a team of staff, providing guidance and support to enhance performance.
• Conduct regular inspections of food production areas to maintain cleanliness and organisation.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Assist in training new staff members
• Monitor inventory levels and assist with ordering as needed.
• Ensure compliance with health and safety regulations within the establishment.

Experience

• Experience in a supervisory or management role within the hospitality or restaurant sector.
• Previous experience in team management, demonstrating leadership skills that inspire staff to excel.
• Excellent communication skills, both verbal and written, to effectively interact with guests and team members.

Job Types: Full-time, Part-time

Pay: £13.00-£14.00 per hour

Work Location: In person