Duty Manager/Supervisor

Job Summary

We are seeking an energetic and motivated Duty Manager/Supervisor to lead daily operations within our dynamic hospitality environment. In this pivotal role, you will oversee service excellence, ensure food safety standards, and manage team performance to deliver an exceptional guest experience. Your leadership will drive smooth restaurant or hotel operations, foster a positive team atmosphere, and uphold the highest standards of hospitality. This is an exciting opportunity for a proactive individual passionate about culinary arts, customer service, and team management to make a meaningful impact every day.

Duties

• Supervise daily restaurant operations, ensuring seamless service delivery and guest satisfaction
• Promote internal events, promotions and loyalty schemes
• Lead and motivate team members, providing clear direction, coaching, and support to foster a collaborative work environment
• Oversee food preparation and cooking processes to maintain quality standards and consistency in dishes served
• Manage food safety protocols, including proper handling, storage, and sanitation practices in compliance with health regulations
• Coordinate bar services, including bartending duties, drink preparation, and maintaining bar inventory
• Monitor staff performance during serving, bartending, and culinary tasks to uphold service excellence
• Assist with food production activities as needed

Skills

• Proven supervising experience within a restaurant or hospitality setting with strong team management skills
• Extensive restaurant experience with knowledge of food preparation, cooking techniques, and food safety standards
• Skilled in bartending and bar management with the ability to craft drinks efficiently and responsibly
• Familiarity with culinary processes including food production and kitchen operations
• Excellent leadership qualities with the ability to motivate staff and manage multiple priorities effectively
• Strong understanding of hospitality principles with a focus on delivering outstanding customer service
• Knowledge of hotel operations or barista experience is a plus for versatile service delivery

Join us as a Duty Manager/Supervisor to lead with enthusiasm, inspire your team, and create memorable experiences for every guest. Your expertise will be instrumental in elevating our service standards while fostering a vibrant workplace culture.

Pay: £13.00 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Flexible schedule
• Store discount

Experience:

• Manager/Supervisor: 2 years (required)

Work Location: In person