Duty Manager/Team Leader

We're looking for a motivated and confident Duty Manager to join our team at New World Brookfield.

This is a hands-on leadership role that will suit someone who enjoys leading from the front, supporting their team, and delivering an exceptional experience for our customers every day.

This is a full-time position (40 Hours) and includes one weekend day.
The successful applicant must be available to work a range of shifts, including opening shifts from 5:00am and closing shifts finishing as late as 9:00pm.

About the Role

As a Duty Manager you will play a key role in the day-to-day operation of the store, ensuring high standards of customer service, presentation, safety, and team performance are maintained.

This is a working management role, with responsibilities including:

• Leading and supporting team members across the store
• Supervising daily store operations
• Identifying and replenishing stock as required
• Maintaining high merchandising and presentation standards
• Ensuring a safe and productive working environment
• Supporting team training and development
• Assisting customers and resolving issues professionally
• Supporting the Grocery Manager and Other Department Managers
• Ensuring departments are operating efficiently and meeting expectations

About You

We're looking for someone who:

• Has previous supermarket, retail, or supervisory experience
• Demonstrates strong leadership and communication skills
• Leads by example and takes ownership of their work
• Thrives in a fast-paced environment
• Has excellent organisational and problem-solving abilities
• Is physically fit and capable of working across departments
• Has a positive attitude and strong work ethic
• Holds a current Duty Manager's Licence, or is willing to obtain one

What We Offer

• A supportive and motivated team environment
• Ongoing training and development opportunities
• Career progression within New World and Foodstuffs
• The opportunity to grow your leadership skills

If this sounds like you, apply now!

Applicants must have the legal right to work in New Zealand.