Duty Security Manager

Reporting to: Security Operations Manager

Salary: £18.74 per hour

Shift Pattern: 12-hour shifts (Days, Nights, Weekends & Bank Holidays) - 7 On / 3 Off / 7 On / 4 Off (average of 56 Hours per week)

Role Overview

The Duty Security Manager is responsible for the daily leadership, management and operational delivery of security services across a high-profile Mitie estate. This is an operational role requiring a proven security leader capable of managing people, incidents, client relationships and business-critical operations.

The successful candidate will be expected to take command during security and life-safety incidents, maintain the highest standards of professionalism and compliance, and provide effective leadership to Security Supervisors and Officers.

Essential Experience & Skills

Applications will only be considered from candidates who can demonstrate:

Proven security management experience within a corporate, financial, critical infrastructure or similar high-profile environment.

Experience managing Supervisors and Security Officers.

Strong incident management experience, including acting as the operational lead during emergencies.

Bronze Commander qualification, JESIP training, or demonstrable experience managing incidents to an equivalent command level.

Proficient in dealing with HR matters, including employee relations, investigations, performance management, disciplinary procedures, grievance handling, and compliance requirements.

Excellent knowledge of security operations, risk management, emergency response and compliance requirements.

Strong report writing, communication and stakeholder management skills.

Ability to make effective decisions under pressure and lead teams during critical incidents.

Key Responsibilities

Manage all security operations and personnel across the estate.

Lead and coordinate responses to security incidents and emergencies.

Ensure compliance with all policies, procedures, audits and contractual requirements.

Conduct operational inspections, key audits and performance reviews.

Support training, succession planning and development of security personnel.

Maintain strong relationships with clients and key stakeholders.

Ensure effective escalation of incidents and operational risks.

Selection Process

This is a demanding leadership role with a rigorous competency-based recruitment process.

Candidates should expect assessment of:
Incident Management

Leadership and Decision Making

Staff Management

Investigations and HR Processes

Client Relationship Management

Risk and Security Management

Excellent Communication Skills

Please note: This role is designed for experienced security managers and is unlikely to be suitable for candidates whose experience is limited to frontline security officer duties without demonstrable management responsibility.