Duty Security Officer

Description

Imagine being at the heart of a luxury hotel, ensuring the safety and wellbeing of every guest, colleague, and asset. As Duty Security Officer, you’ll take a proactive role in maintaining the highest standards of security, fire safety, and health & safety, while supporting a welcoming and safe environment for all.

Each day is an opportunity to observe, respond, and lead with vigilance, while helping your team grow, follow best practices, and deliver excellence in every aspect of hotel safety.

What You Will Do In This Splendid Role

You’ll bring focus, vigilance, and leadership to every shift. Here’s what you’ll be up to:
Lead and supervise the security team
Respond swiftly to incidents, alarms, and emergencies, investigating and escalating where necessary
Monitor CCTV, alarms, and hotel security systems, maintaining accurate records and reports Support and train hotel staff on security, fire, and health & safety procedures
Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements

What Makes You Splendid

We live by our values, and we want you to bring them to life every day:
Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in.
Honest - You’ll be part of a team that believes in doing the right thing.
Brilliant - We strive for brilliance in everything we do because excellence isn’t just a goal, it’s our standard.
Open - We’re looking for someone who values inclusivity, connection, and community. Bring your vigilance, leadership, and dedication to safety, and we’ll give you the platform to create a secure and welcoming environment for all.

Our Splendid Benefits:

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About Hilton - London Bankside
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.

Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.

The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.

Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Pay: £32,802.00 per year