Duty Security- Part Time

OVERVIEW
We are seeking a vigilant and dedicated Duty Security to join our team. The Duty Security is part of the Finance and Resources department. The Duty Security will assist with welcoming visitors into the Lyric, keeping visitors safe and supporting the wider Lyric team.

PRINCIPAL DUTIES

• To greet all users of the Lyric Theatre in a friendly and professional manner.
• To respond to issues and incidents as required and follow deployment instructions as issued by the duty managers or the Head of Operations
• Dressing in a manner appropriate to the position and in order to be noticeable.
• o ensure the safety and security of the Lyric and its users, to include public safety, resolving disputes and ensuring the building is respected.
• To assist with welcoming visitors and wayfinding
• To open/close the premises depending on shift
• Acting as a fire warden and to be familiar with current fire regulations and be able to lead an evacuation of the building where necessary.
• To use the issued radio at all times, and to maintain radio protocol (e.g. acknowledge all transmissions and using appropriate terminology).
• Be familiar and confident with the operation of the Lyric’s fire panel, intruder alarm, CCTV, and Building Management Systems.
• Being a registered key-holder for the building, including responding to emergency call outs as required
• Maintaining a record of any security incidents and to report them in line with company policy.
• Responsible for the reactive monitoring of the buildings CCTV systems in compliance with GDPR.
• Assist the designated premises supervisor and personal licensees in upholding the four licensing objectives.
• Act with due diligence to ensure no breaches of any legislation currently enforce relating to licensed premises occur.
• Follow the Lyric’s SIA Assignment instructions at all times
• Assist and support the wider Building and Facilities team where required
• Report any damage, defects or maintenance issues in line with reporting procedures, taking appropriate actions when required.
• Establish and maintain good relationships with all colleagues and visitors to the Lyric Theatre

PERSON SPECIFICATION

Essential Criteria

• Ability to be flexible in shifts worked especially during busier periods such as Panto
• Must hold a valid SIA Door Supervisor license
• Reliable and trustworthy
• Ability to remain calm under pressure and prioritise effectively
• Ability to use own initiative
• Ability to work independently and follow instructions
• Ability to also work collaboratively within the wider team
• Good communication skills and personable manner
• Positive and flexible approach to work
• Experience of working in a Theatre, Cinema, Hotel or public building

Job Types: Part-time, Permanent

Pay: £15.19 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Sick pay

Application question(s):

• Can you work 30 hours or more?
• Are you available to work Saturdays & Sundays?

Licence/Certification:

• SIA (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person