Duty Technician

Company Description

Novotel & Ibis Rotorua Lakeside

Novotel & Ibis Rotorua Lakeside is looking for a practical, reliable and hands-on Duty Technician to join our Engineering and Maintenance team. This is a great opportunity for someone who enjoys variety, working with their hands and helping keep both busy hotels operating at its best.

About Us

Novotel & Ibis Rotorua Lakeside offer the perfect balance of business and leisure, welcoming guests from around New Zealand and around the world. Our team is passionate about creating memorable experiences through genuine hospitality, teamwork, and heartfelt service.

If you're ready to take the next step in your hospitality career and lead a team that loves what they do, we'd love to hear from you.

Apply today and become part of our Heartist® family.

Job Description

About the Role

As a Duty Technician, you will support the Engineering team with the day-to-day maintenance and upkeep of the hotels, guest rooms and facilities.

Your responsibilities will include:

• Assisting with general maintenance and repairs throughout the hotels

• Painting and touch-up work in guest rooms and public areas

• Basic carpentry, plumbing and general handyman tasks

• Assisting with preventative maintenance programmes

• Responding to maintenance requests from hotel departments

• Helping maintain resort grounds, facilities and equipment

• Supporting the team with room maintenance and refurbishment projects

• Ensuring work areas are kept clean, safe and organised

• Providing friendly and professional service to guests and colleagues when completing maintenance work

• Assisting with other Engineering duties as required

Qualifications

About You

We are looking for someone who is:

• Practical, reliable and hardworking

• Comfortable using basic tools and equipment

• Confident completing general maintenance and painting tasks

• Able to work independently but also as part of a team

• A good problem solver with a positive attitude

• Organised and able to prioritise work

• Comfortable working around guests and in a busy hotel environment

• Physically capable of undertaking the requirements of the role

• Available to work across a 7-day operation,  including weekends and public holidays as required

• Previous hotel, building, maintenance or trades experience would be an advantage, but we are willing to train the right person.

Additional Information

Why Join Us?

At Accor, you'll become part of a global hospitality family with opportunities to learn, grow, and build your career.

As a Heartist®, you'll enjoy:

• A supportive and inclusive team environment.
• Ongoing training and development opportunities.
• Career progression across Accor hotels locally and internationally.
• Staff accommodation and dining discounts through the ALL Heartist programme.
• Access to employee benefits and wellbeing initiatives.

If you enjoy making a difference through the little details and love creating memorable experiences for guests, we'd love to hear from you.

Our commitment to Diversity & Inclusion: 
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.