DW Host/Hostess

DW Host/Hostess – Job Description

• Welcome and greet guests warmly upon arrival.
• Assist guests with seating arrangements and provide a friendly first impression.
• Provide information about the venue, facilities, menus, and ongoing promotions.

DW Host/Hostess – Summary:

Responsible for welcoming and assisting guests, managing seating arrangements, providing information, and ensuring a friendly and professional guest experience while supporting smooth daily operations.

• Manage guest flow and coordinate with the service team to ensure smooth operations.

• Respond to guest requests and provide excellent customer service.

• Assist the team during busy periods and special events.

• Handle guest complaints or concerns professionally and report them to the supervisor when necessary.

• Maintain cleanliness and organization of the hostess area.