DWDM Engineer/ Technician

About the role

The DWDM Engineer/Technician will install, configure, and maintain optical transport systems to ensure reliable and high-performance network connectivity. This role is critical for telecommunications providers, data centers, and large enterprises that rely on dense wavelength division multiplexing (DWDM) technology to transmit multiple data streams over a single fiber.

Key responsibilities

• Installation and configuration: Install, provision, and configure new DWDM network equipment, including multiplexers, amplifiers, and transponders.
• Testing and turn-up: Perform comprehensive testing of new and existing fiber optic networks using specialized equipment such as Optical Spectrum Analyzers (OSA), Optical Time-Domain Reflectometers (OTDR), and optical power meters.
• Maintenance and repair: Conduct routine preventative maintenance and emergency repairs on fiber optic cables and DWDM network components to minimize downtime.
• Troubleshooting: Diagnose and resolve complex optical transmission issues, including signal degradation, power fluctuations, and fiber cuts.
• Documentation: Create and maintain accurate network documentation, including as-built diagrams, test results, and service reports.
• Collaboration: Work closely with network engineers, the Network Operations Center (NOC), and field technicians to coordinate network upgrades and resolve technical issues.
• Technical support: Act as a point of contact for technical support, escalating complex issues to higher-tier engineering or vendor support as needed.
• Safety compliance: Adhere to all safety protocols, especially when working with high-voltage lines, optical equipment, and in confined or elevated spaces.

About you

• Diploma or Bachelor Degree in a technical field, with a technical degree or vocational certification in a related field.
• Bachelor's degree in Electronics & Telecommunication, Electrical Engineering, Computer Science, or a related field.
• Proven hands-on experience in the installation, testing, and maintenance of fiber optic and DWDM systems.
• Proficiency with optical test equipment, including 10G/100G/400G Testers, OTDR, OSA, and power meters.
• Knowledge of fiber optic splicing, termination, and handling procedures.
• Familiarity with DWDM system components and network management software from vendors like Ciena, Nokia, Ribbon, Infinera, or Cisco.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail.
• Excellent communication skills for collaborating with team members and vendors.
• Ability to work independently and manage multiple tasks.
• Valid driver's license with ability to travel to job sites.
• Comfortable working in various weather conditions and environments, including at heights and in confined spaces.
• Flexibility to be on-call for 24X7 emergency network support and maintenance.