Dynamics 365 CE Developer

Dynamics 365 CE Developer

Category: ERP/CRM/Tools

Main location: Philippines, Taguig

Position ID: J0826-0146

Employment Type: Full Time

Position Description:

CGI is looking for an experienced Dynamics 365 CE Developer to join our Enterprise Applications team. You will be responsible for the design, development, customization, and support of Microsoft Dynamics 365 Customer Engagement (CE) solutions for global clients across multiple industries. The role involves developing scalable business applications, integrating enterprise systems, and delivering high quality solutions using Microsoft technologies and Azure services while following CGI delivery standards and Agile methodologies.

Your future duties and responsibilities:

. Design, develop, customize, and configure Microsoft Dynamics 365 CE and Dataverse solutions.
. Develop business logic using C#, .NET, Plugins, JavaScript, and TypeScript.
. Build and maintain Custom APIs and enterprise integrations.
. Develop and maintain Power Automate flows to automate business processes.
. Configure and support Dynamics 365 modules including Sales, Customer Service, Customer Voice, and Power Apps Portal.
. Implement and support Dynamics 365 Dual Write integrations with Dynamics 365 Finance & Operations.
. Develop and maintain Azure based integrations using Azure Functions, API Management, App Services, and Azure Service Bus.
. Perform troubleshooting, defect analysis, root cause analysis, and production support.
. Develop automated unit tests using FakeXRMEasy and NUnit.
. Manage solution deployments using Azure DevOps CI/CD pipelines.
. Produce technical documentation and technical design artifacts.
. Collaborate with functional consultants, solution architects, QA teams, and client stakeholders.
. Participate in Agile/Scrum ceremonies and contribute to continuous improvement initiatives.

Required qualifications to be successful in this role:

. Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
. Minimum 5 years of experience in software development.
. At least 5 years of hands-on experience developing Microsoft Dynamics 365 Customer Engagement (CE)/CRM solutions.
. Strong experience in Dynamics 365 customization, configuration, and Dataverse.
. Experience developing business logic using C#, .NET, JavaScript, and TypeScript.
. Experience developing Dynamics 365 Plugins and Custom APIs.
. Experience with Microsoft Power Platform, particularly Power Automate.
. Experience integrating Dynamics 365 with enterprise applications.
. Experience using Azure DevOps and Git for source control and deployments.
. Strong analytical, troubleshooting, and debugging skills.
. Excellent communication and collaboration skills.
. Experience working in Agile/Scrum delivery environments.
. Must be amenable to working onsite 1-2 days a week in McKinley, Taguig, on both mid-shift and night-shift schedules.

Nice to Have:
. Experience with Dynamics 365 Finance & Operations.
. Experience implementing or supporting Dual Write.
. Experience with Customer Voice and Power Pages/Power Apps Portal.
. Experience integrating Dynamics 365 with ERP platforms.
. Microsoft Dynamics 365 or Microsoft Power Platform certifications.
. Experience working in global delivery or consulting environments.

Technical Skills:
. Microsoft Dynamics 365 CE
. Dataverse
. Dynamics 365 Sales
. Dynamics 365 Customer Service
. Dynamics 365 Customer Voice
. Power Automate
. Power Platform
. XrmToolBox

Skills:

• Analytical Thinking
• MS Dynamics CRM
• MS Dynamics CRM App. Dev.
• MS Dynamics CRM Customizing
• Microsoft Power Automate
• Microsoft Power Automate

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.