Dynamics 365 Solutions Architect

Duration: 6+ Months

Location: MN-Inver Grove, Hybrid 1-2 days onsite

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Dynamics 365 Solutions Architect, you will join Turnberry's Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market.

Responsibilities

• Lead architecture, design, and implementation of Microsoft Dynamics 365 and Power Platform solutions across multiple environments
• Lead technical proof-of-concept (POC) efforts to evaluate solution feasibility, validate architecture approaches, and inform implementation decisions
• Partner with the Technical Lead to transition approved POCs into scalable, supportable solution designs and implementation plans
• Collaborate with Product Owners to define solution strategy, contribute to the product roadmap, and identify future business and technical requirements
• Define and maintain overall Dynamics platform strategy, governance standards, and architectural roadmaps
• Design scalable and secure solutions utilizing Dynamics 365 Customer Service, Sales, Customer Insights Journeys, Dataverse, Power Automate, Power Apps, and related technologies
• Establish environment management strategies across Production, Sandbox, Development, and Test environments
• Partner with business and technical stakeholders to translate business requirements into solution architecture and technical designs
• Lead solution reviews, design sessions, technical workshops, and architecture governance activities
• Oversee solution deployment strategies and release management processes
• Design and support CI/CD pipelines using Azure DevOps, GitHub Actions, and Power Platform Pipelines
• Define application lifecycle management (ALM) standards, deployment processes, and source control practices
• Architect integrations between Dynamics 365, Azure services, enterprise applications, APIs, and third-party systems
• Ensure platform security, compliance, scalability, reliability, and operational readiness
• Troubleshoot complex platform, integration, application, and performance issues
• Mentor developers, administrators, and technical team members on best practices and architectural standards
• Collaborate with Microsoft support and vendors on critical platform issues
• Support licensing optimization, capacity planning, monitoring, and cost management activities
• Maintain architecture documentation, standards, support procedures, and solution roadmaps
• Participate in operational support and production issue resolution as required
• Work within a hybrid schedule, including onsite presence at the Inver Grove Heights (IGH) location approximately two days per week to support stakeholder collaboration, design workshops, and delivery activities

Qualifications

• 10+ years of experience designing and implementing Microsoft Dynamics 365 solutions

• 5+ years of experience serving as a Dynamics 365 Solution Architect or Lead Technical Architect

• Strong expertise with:

• Dynamics 365 Customer Service

• Dynamics 365 Sales

• Customer Insights Journeys

• Power Platform

• Dataverse

• Experience administering enterprise-scale Dynamics 365 and Power Platform environments

• Strong understanding of Dataverse architecture, security models, business rules, plugins, solutions, and environment strategy

• Hands-on experience creating or supporting CI/CD pipelines for Dynamics 365 and Power Platform deployments

• Experience with application lifecycle management (ALM) and release governance

• Strong experience integrating Dynamics 365 with Azure services, APIs, and third-party applications

• Experience working within Agile/Scrum delivery environments

• Proven ability to lead technical design sessions and influence architecture decisions

• Excellent troubleshooting, analytical, communication, and stakeholder management skills

Preferred Qualifications

• Microsoft Certified:

• Dynamics 365 Solution Architect Expert

• Power Platform Solution Architect Expert

• Experience with:

• Azure DevOps

• GitHub Actions

• Power Platform Pipelines

• Power Platform CoE Toolkit

• Power BI

• Experience supporting large enterprise and highly complex environments

• Experience with customer engagement and contact center integrations (Five9, Microsoft Contact Center, or similar platforms)

• Familiarity with deployment automation tools

• Knowledge of enterprise governance frameworks and cloud security best practices

The salary range for this role is $135,000 to $195,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. Americans With Disabilities Act (ADA) Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [email protected] .