Dynatrace Observability Engineeror Architect OpenStack Infrastructure

Key Responsibilities

• Lead enterprise observability strategy across applications, API platforms, infrastructure, and business-critical services.

• Assess observability maturity across logs, metrics, traces, events, dashboards, and alerts.

• Define and establish Observability CoE standards, including:

• Instrumentation guidelines

• Naming conventions

• Tagging and metadata standards

• Dashboard design principles

• Synthetic monitoring

• Alerting and escalation standards

• Identify observability gaps and develop structured improvement roadmaps aligned with business priorities and operational risks.

• Design and implement end-to-end observability for critical business workflows.

• Configure request attributes to enrich traces with business context such as transaction IDs, process identifiers, and service-specific metadata.

• Trace distributed transactions across microservices, APIs, MQ, mainframes, and external systems using Dynatrace PurePath.

• Define and manage Dynatrace Segmentation for multi-team, multi-application, and multi-environment environments.

• Use DQL (Dynatrace Query Language) for metrics analysis, operational analysis, dashboard development, and reporting.

• Design effective alerting strategies using baselines, anomaly detection, SLO-driven thresholds, and severity-based alerting to reduce alert noise.

• Build audience-specific dashboards for executives, operations, engineering, and application teams.

• Leverage Dynatrace Smartscape and Davis AI for topology-aware root-cause analysis and incident investigation.

• Define and manage SLIs, SLOs, and error budgets for critical business services.

• Integrate SLOs and observability practices into release and operational processes.

• Support integration of Dynatrace with external platforms such as Moogsoft, ITSM tools, and event management solutions.

• Collaborate with engineering, operations, infrastructure, application, and business teams to drive observability adoption and continuous improvement.

• Support observability across OpenStack-based infrastructure and cloud environments.

Required Skills

• Strong hands-on experience with Dynatrace Observability Platform.
• Strong knowledge of Dynatrace OneAgent, PurePath, Smartscape, Davis AI, DQL, dashboards, alerting, and monitoring.
• Experience with distributed tracing and application performance monitoring (APM).
• Strong understanding of logs, metrics, traces, events, synthetic monitoring, and infrastructure monitoring.
• Experience defining SLI, SLO, SLA, and error-budget frameworks.
• Experience with observability standards, governance, and Observability CoE initiatives.
• Strong knowledge of microservices, APIs, MQ, distributed systems, and enterprise applications.
• Experience with OpenStack infrastructure and cloud environments.
• Experience with ITSM/event management integrations.
• Strong analytical and troubleshooting skills with experience in root-cause analysis and incident investigation.
• Ability to work with multiple application, infrastructure, engineering, and business teams.