CareCone Group

Role: Dynatrace Observability SME
Location: Sydney
Job Description:
Key Responsibilities
Observability Leadership &amp; Strategy
<ul>
<li>Define and own the enterprise observability strategy aligned to business KPIs (availability, MTTR, user experience)</li>
<li>Drive adoption of observability practices across engineering, SRE, and operations teams</li>
<li>Establish observability maturity roadmap</li>
<li>Lead governance framework including standards, policies, and best practices</li>
</ul>
Platform Implementation &amp; Engineering
<ul>
<li>Lead end-to-end Dynatrace implementation across hybrid/multi-cloud environments</li>
<li>Configure APM, infrastructure monitoring, RUM, Synthetic, and log analytics capabilities</li>
<li>Enable AI-driven monitoring (Davis AI) for anomaly detection and RCA</li>
<li>Drive proactive incident detection, reduction in noise, and alert rationalization</li>
<li>Define SLIs, SLOs, and error budgets aligned to business services</li>
<li>Design scalable architecture including OneAgent, ActiveGate, and cluster setup</li>
</ul>
Integration, Automation &amp; DevOps Alignment
<ul>
<li>Integrate Dynatrace with ITSM (ServiceNow), CI/CD pipelines, and cloud platforms</li>
<li>Enable automation, self-healing, and event-driven workflows</li>
<li>Promote observability-as-code using APIs, Terraform, and OpenTelemetry</li>
<li>Embed observability into DevOps/SRE lifecycle</li>
</ul>
Required Skills &amp; Qualifications
Technical Skills
<ul>
<li>Strong hands-on Dynatrace experience (APM, Infra, RUM, Synthetic, Logs)</li>
<li>Expertise in OneAgent, Smartscape, PurePath, Davis AI</li>
<li>Experience with cloud (AWS, Azure, GCP) and Kubernetes/microservices</li>
<li>Knowledge of observability frameworks (metrics, logs, traces, OpenTelemetry)</li>
</ul>
Other Skills
<ul>
<li>Knowledge of ITIL processes (Incident, Problem, Change Management)</li>
<li>Experience in Agile/Scrum delivery environments</li>
<li>Strong debugging, troubleshooting, and analytical skills</li>
</ul>
Experience Requirements
<ul>
<li>10+ years in monitoring / observability / SRE roles</li>
<li>3–5+ years hands-on Dynatrace experience</li>
<li>Experience leading enterprise-scale observability implementations and migrations</li>
<li>Dynatrace certifications Associate preferred</li>
</ul>
Interested Candidates can share their updated resumes on <a href="mailto:shalini.tomar@carecone.com.au" rel="nofollow noopener" target="_blank">shalini.tomar@carecone.com.au</a> or can reach me on +61283195549

Dynatrace Observability SME

Dynatrace Observability SME

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