E-Commerce Account Manager, Amazon

Company Overview

Continental Sales & Marketing (CSM) is a premiere manufacturers' representative company with over 50 years of being in business. We specialize in driving profitable growth for hardware, home improvement, HVAC, and related product categories across all major retail channels—big box, co‑op, wholesale, and e‑commerce. From line review to launch, CSM delivers full‑service sales, merchandising, and marketing support, backed by data‑driven insights and decades of category experience. Our team combines deep retail relationships with in‑store and digital execution to help brands win more shelf space, increase velocity, and build sustainable programs with key accounts nationwide.

About the role

You'll own a portfolio of Amazon brands in Seller Central and be their trusted day-to-day partner. Your job is to grow revenue, rank, and profit, and to keep clients confident in the work. You’ll partner with our advertising, creative, and operations teams and lead 1–2 Account Associates who help you execute at the highest level.

What you'll do

• Grow revenue and organic rank through listing optimization, keyword strategy, and coordinated advertising
• Manage profitability at the product level: fees, ad spend, pricing, and margin
• Keep accounts healthy and in stock: Account Health, suppressions, Buy Box, and FBA inventory
• Own client relationships: lead regular check-ins, report results clearly, set expectations, and raise issues early
• Lead and develop 1–2 Account Associates: assign and prioritize work, review output before it goes to clients, and coach them on Amazon operations
• Keep clients engaged and retained by turning data into clear recommendations they act on
• Use AI tools to speed up research, listing copy, analysis, and reporting

What you bring

• 3+ years managing Amazon businesses in Seller Central, with growth results you can quantify and explain
• Solid understanding of how Amazon ranks products and what drives profitability (TACoS, ACoS, margin)
• Hands-on experience with Sponsored Ads and tools such as Helium 10 or Jungle Scout
• Strong Excel or Google Sheets skills
• Excellent communication, including the confidence to handle tough client conversations
• A team player who takes ownership and follows through
• Able to work from our San Leandro, CA office 3–4 days per week

Bonus points

• Real examples of using AI in your daily workflow (strong preference)
• Agency-side account management
• Launching or managing your own business
• Vendor Central experience

Pay and benefits

$72,000–$85,000 base salary plus annual bonus potential. Medical, dental, and vision insurance, [401(k), paid time off, and other benefits]

How to apply

Include the following in your resume (under 200 words):

1. One Amazon account or product you grew, with before and after numbers

2. One specific way to use AI in your work today

Continental Sales & Marketing is an equal opportunity employer. We consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act and applicable local law.

Pay: $72,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work in our San Leandro office 3-4 times/wk for a hybrid role?
• Do you have 3+ years managing Amazon businesses in Seller Central with growth results you can quantify?
• Do you have a solid understanding of how Amazon ranks products?
• Do you have hands-on experience with Sponsored Ads and tools such as Helium 10 and Jungle Scout?

Work Location: Hybrid remote in San Leandro, CA 94577