E-commerce Account Manager

Role & Responsibilities

• Manage and handle Amazon and Etsy seller accounts on a day-to-day basis.
• Hands-on experience managing Amazon Seller Central accounts is required. Experience managing Etsy seller accounts is highly preferred. Candidates with hands-on experience in both Amazon and Etsy will be preferred.
• Create, update and optimize product listings, including titles, descriptions, keywords, images and product details.
• Monitor account health, sales performance, orders, inventory and overall marketplace performance.
• Manage and optimize Amazon PPC / marketplace advertising campaigns.
• Identify opportunities to improve product visibility, sales and revenue.
• Handle marketplace issues, policy/compliance requirements and account-related concerns.
• Analyze sales and performance reports and prepare regular updates for clients.
• Coordinate with internal teams for listing, creative, inventory, orders and other marketplace requirements.
• Communicate with clients regarding account performance, requirements and action plans.
• Take complete ownership of assigned marketplace accounts and work towards account growth.

Preferred Candidate Profile

• Experience in E-commerce / Marketplace Account Management.
• Hands-on experience with Amazon Seller Central is required.
• Experience handling Etsy accounts will be highly preferred.
• Good understanding of product listing, listing optimization and marketplace operations.
• Knowledge of Amazon PPC / marketplace advertising is preferred.
• Understanding of account health, marketplace policies and seller performance.
• Good analytical and problem-solving skills.
• Good communication and client-handling skills.
• Ability to manage multiple accounts and coordinate with internal teams.
• Candidates with hands-on experience managing Amazon and Etsy seller accounts will be preferred.