E-Commerce Admin Executive

Job Responsibilities

• Process and print online orders from e-commerce platforms.
• Verify order details and ensure accuracy before order fulfillment.
• Coordinate with warehouse team to ensure timely packing and shipment.
• Monitor daily order status, cancellations, returns, and exchanges.
• Update product information, stock levels, and pricing on e-commerce platforms.
• Assist in preparing daily, weekly, and monthly sales reports.
• Handle basic customer inquiries and order-related issues.
• Maintain accurate records of orders, inventory movements, and operational documents.
• Support administrative and operational tasks assigned by management.

Requirements

• Diploma/ Degree or above in Business Administration, E-Commerce, Management, Accounting or related fields.
• Fresh graduates are encouraged to apply.
• Basic knowledge of e-commerce platforms is an advantage.
• Proficient in Microsoft Excel, Word, and Google Sheets.
• Strong attention to detail and accuracy.
• Able to work in a fast-paced environment and manage multiple tasks.
• Responsible, organized, and able to meet deadlines.

Language Requirements

• English (written and spoken)
• (Mandarin) (written and spoken)
• Bahasa Malaysia is an added advantage.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Suitable Candidate

We are looking for someone who is:

• Detail-oriented and careful
• Responsible and reliable
• Able to work independently
• Comfortable working with computers and systems
• Willing to support warehouse and operations during peak seasons

Benefits:

• Quarter Performance bonus
• Career growth and promotion opportunities
• Stable and growing e-commerce industry
• EPF, SOCSO & EIS provided
• Supportive and friendly working environment
• Opportunities to learn e-commerce operations and management
• Training and skill development opportunities