E-Commerce Administrator

Location Worcester, UK

Type Full-Time, Temporary

Welcome to Motel Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

The role Reporting to the Ecommerce Manager, our Ecommerce Admin team manages onsite tasks from writing product descriptions, visual merchandising, optimising the search platform, back office Shopify maintenance and any additional ad hoc tasks from the Ecommerce Manager to support onsite sales and performance. With experience to gain using Shopify and our Motel App.

You will also support paid ads tasks across Pinterest, Meta and TikTok.

Main tasks & responsibilities E-Commerce- Website & APP

• Write and optimise product descriptions
• Build new product collections for onsite and via ads
• Update navigations onsite and app
• Populating the products and flagging any missing content
• Daily Candid and mapping
• Use our dynamic merch platform daily to optimise onsite merch
• Merch checks and tweaks on all 4 sites
• Daily homepage and website checks and flagging or fixing any issues found
• Daily onsite search optimisation
• Weekly ecom reporting
• Ticking stock offline out of collections

Meta, Pinterest and TikTok Supporting Tasks

• Building ads and publishing live
• Building UTM codes to track performance
• Building landing pages for the ads
• Merching ads landing pages weekly
• Report daily on the total daily ad spend
• Pull weekly switch-off reports
• Build product sets within ad platforms

About You

• Strong administration and organisational skills
• Excellent written and verbal communication skills
• Ability to self-manage and meet targets
• A strong interest in marketing and ecommerce
• Competent in Microsoft office, including excel and word
• Good interpersonal skills
• Basic SEO knowledge
• Strong interest in fashion
• Shopify experience (desirable)
• Basic understanding of paid ads (desirable)

What's in it for you?

• Competitive salary in line with industry benchmarking
• 3% employer pension contribution, 5% employee contribution as standard
• 33 days annual leave inclusive of bank holidays, with additional days for long service
• Birthday day off
• Team socials and meetups
• Monthly well-being activities to support your health and wellbeing
• Tailored progression pathways
• A thorough EAP scheme offering financial, legal and health support
• Access to professional support & mentoring
• Bonus Scheme for all employees paid out twice a year
• Motel 50% discount
• Motel is a growth mentality company

Motel Rocks Group Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.