E-Commerce & Business Development Associate

The Growth & Operations Associate will support the growth and day-to-day operations of Seven107 Market, an online platform offering wellness and longevity products. The role will focus on increasing online sales, expanding the company’s dealer and merchant network, supporting digital marketing activities, and ensuring smooth coordination of customer orders and inventory.

The position will also be responsible for managing and developing the Orich dealership program, including dealer recruitment, onboarding, account monitoring, order coordination, and ongoing dealer support.

Duties and Responsibilities

Sales and Business Growth

• Assist in developing and implementing strategies to increase online and dealer-based sales.
• Identify and contact potential resellers, merchants, distributors, and authorized dealers.
• Present Seven107 Market and Orich products, dealership opportunities, and available business packages to prospective partners.
• Maintain relationships with existing customers, merchants, dealers, and business partners.
• Monitor sales performance and recommend activities to help achieve sales targets.
• Research potential brands and products that may be added to the Seven107 Market platform.

Orich Dealership Management

• Handle the recruitment, screening, and onboarding of prospective Orich dealers and resellers.
• Explain dealership requirements, product packages, pricing, ordering procedures, and dealer benefits.
• Assist dealers with product inquiries, account concerns, order placement, and sales support.
• Maintain an updated database of active, inactive, and prospective Orich dealers. Monitor dealer performance, order history, and level of engagement. \
• Conduct regular follow-ups with dealers and recommend promotional activities to encourage repeat orders.
• Coordinate dealership orders, payments, delivery schedules, and inventory availability with the concerned departments.
• Support the preparation of dealer orientations, product presentations, training materials, and promotional content.
• Ensure that dealers follow the company’s pricing, branding, and dealership guidelines.

E-Commerce and Digital Marketing Support

• Assist in maintaining the company’s online selling platforms, social media accounts, and digital marketplaces.
• Upload and update product information, descriptions, prices, promotions, and inventory availability.
• Help create simple social media posts, promotional materials, product announcements, and sales content using Canva or similar tools.
• Respond to online inquiries and direct potential customers or dealers to the appropriate sales channel.
• Assist in implementing digital campaigns, online promotions, and dealer recruitment activities.
• Monitor customer engagement, inquiries, and basic online sales performance.

Customer Service and Order Coordination

• Respond promptly and professionally to customer and dealer inquiries.
• Assist customers in selecting products and completing their orders.
• Coordinate order processing, payment confirmation, packing, delivery, and customer updates.
• Handle basic customer complaints and coordinate unresolved concerns with the appropriate department.
• Follow up on pending orders, deliveries, payments, and customer concerns.
• Help ensure a positive customer and dealer experience.
• Operations and Inventory Support
• Monitor product availability and coordinate with the warehouse or inventory team regarding stock levels.
• Maintain accurate records of orders, customers, dealers, inventory movements, and sales activities.
• Assist in preparing sales reports, dealer monitoring reports, and operational updates.
• Coordinate with Sales, Marketing, Accounting, Warehouse, Logistics, and Management to support daily operations.
• Help identify operational concerns and recommend practical improvements.
• Perform other related duties that may be assigned by Management.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Entrepreneurship, E-Commerce, Communications, or a related field.
• At least one year of experience in e-commerce, sales, marketing, customer service, dealership management, or business operations is preferred.
• Fresh graduates with strong communication, sales, and digital skills may also be considered.
• Familiarity with social media platforms, online marketplaces, and digital selling tools. Basic knowledge of Canva, ChatGPT, Microsoft Office, Google Workspace, or similar productivity tools.
• Strong verbal and written communication skills. Comfortable communicating with customers, resellers, merchants, and business partners.
• Organized, proactive, resourceful, and able to manage multiple responsibilities.
• Capable of working independently while coordinating effectively with different departments.
• Interest in wellness, health, lifestyle, and consumer products is an advantage.

Pay: Php19,000.00 - Php20,000.00 per month

Work Location: In person