E-Commerce & Digital Distribution Executive

About the role

KBA DMC is looking for a motivated and detail-oriented E-Commerce & Digital Distribution Executive to join our team in Denpasar, Bali. The successful candidate will be responsible for managing and optimizing our B2B booking systems, online distribution channels, and digital travel platforms to ensure accurate product information, competitive pricing, availability, and smooth booking operations.

Key responsibilities

• Manage and maintain KBA DMC's B2B booking system and online distribution platforms.
• Manage products, rates, availability, promotions, and content across digital platforms such as GetYourGuide, Trip.com, and other online travel marketplaces.
• Upload and update tour products, activities, hotel packages, transfers, and other travel services.
• Ensure product descriptions, images, pricing, inclusions, cancellation policies, and availability are accurate and up to date.
• Monitor bookings, cancellations, amendments, and system notifications from various distribution channels.
• Coordinate with the Product, Reservation, Operation, Sales, and IT teams to ensure smooth booking and fulfillment processes.
• Monitor channel performance, booking trends, conversion, and revenue opportunities.
• Identify opportunities to improve product visibility, competitiveness, and sales performance across digital platforms.
• Assist with connectivity, system mapping, channel manager, API, and B2B platform-related requirements.
• Troubleshoot basic system or distribution issues and coordinate with platform support teams when necessary.

About you

• Minimum 2 years of experience in E-Commerce, Online Distribution, Reservation, Travel Technology, or a related role within the travel, tourism, or hospitality industry.
• Familiarity with online travel platforms such as GetYourGuide, Trip.com, Viator, Klook, Booking.com, Expedia, or similar platforms is an advantage.
• Experience working with B2B booking systems, channel managers, extranets, or travel distribution systems is highly preferred.
• Good understanding of rates, availability, promotions, cancellation policies, and online booking processes.
• Fluent in English, both written and spoken.
• Strong attention to detail and accuracy.
• Good analytical, communication, and coordination skills.
• Comfortable working with technology and learning new systems.
• Proactive, organized, responsible, and able to work both independently and as part of a team.

About us

KBA DMC is a travel and tourism company based in Denpasar, Bali.