E-Commerce & Office Assistant

We are seeking an organized, computer-savvy E-Commerce Operations & Office Assistant to support our growing online wholesale and retail business.

This position is ideal for someone who is comfortable working with spreadsheets, online marketplaces, product information, inventory, orders, and administrative tasks. We are looking for someone who learns quickly, pays close attention to details, and is comfortable using modern technology and AI tools.

Responsibilities

• Maintain product listings and seller accounts across marketplaces such as Amazon, eBay, Macy’s, Kohl’s, Nordstrom Rack, Walmart, and other e-commerce platforms
• Create, edit, and update product information, including titles, descriptions, prices, SKUs, UPCs, images, sizes, colors, and inventory
• Monitor marketplace accounts for listing errors, suppressed products, account notifications, returns, cancellations, and order issues
• Assist with processing orders, tracking shipments, returns, refunds, and customer or marketplace inquiries
• Organize, review, and update information using Microsoft Excel and Google Sheets
• Use Excel formulas such as VLOOKUP/XLOOKUP, IF statements, filters, sorting, conditional formatting, and PivotTables
• Prepare and edit documents using Microsoft Word and other Microsoft Office applications
• Manage and organize shared files using Microsoft OneDrive and Google Drive
• Use AI tools such as ChatGPT to assist with research, product descriptions, data organization, troubleshooting, and everyday office tasks
• Assist with Shopify and other e-commerce website maintenance
• Make basic website content updates, including products, images, banners, collections, pages, and descriptions
• Review data for accuracy and identify duplicate, missing, or incorrect information
• Download, organize, and upload spreadsheets, product feeds, images, and reports
• Communicate with marketplace support teams when technical or account problems occur
• Help with general office and administrative duties as needed

Required Qualifications

• Strong working knowledge of Microsoft Excel and spreadsheet formulas
• Experience with Microsoft Word, Outlook, OneDrive, and other Microsoft Office products
• Experience using Google Sheets, Google Docs, Google Drive, and Gmail
• Strong computer and internet research skills
• Excellent attention to detail and organizational skills
• Ability to follow instructions and manage multiple assignments
• Ability to learn new websites, software, and marketplace systems
• Good written and verbal communication skills
• Comfortable using AI tools and learning new technology
• Dependable, punctual, and able to work independently

Preferred Qualifications

• Previous experience working with Amazon Seller Central, eBay, Shopify, Macy’s, Kohl’s, Nordstrom Rack, Walmart Marketplace, or similar accounts
• Experience with e-commerce product listings, inventory, order management, returns, or marketplace support
• Basic knowledge of website design or maintenance
• Familiarity with HTML, CSS, Canva, image editing, or content-management systems
• Experience working with CSV files, product feeds, large spreadsheets, SKUs, and UPCs
• Experience in apparel, wholesale, retail, or fashion is a plus

What We’re Looking For

The right candidate does not need to know every platform immediately, but must be comfortable with technology and willing to learn. We value accuracy, reliability, initiative, and the ability to investigate and solve problems.

To Apply

Please submit your résumé along with a short explanation of your experience with:

• Microsoft Excel and formulas
• Google Sheets and Microsoft Office
• E-commerce marketplaces
• Shopify or website maintenance
• AI tools such as ChatGPT

Please also indicate which marketplace platforms you have personally used and what responsibilities you handled.

Pay: $18.00 - $22.50 per hour

Expected hours: 40.0 per week

Work Location: In person