E-Commerce & Operations Executive (Amazon and Shopify)

About the role

Robo Monkey Limited is looking for a passionate and execution-driven individual who takes ownership of product and marketplace operations, proactively follows up with stakeholders, identifies issues early, and ensures tasks are completed from planning through launch

Responsibilities

• Own and manage end-to-end e-commerce operations across Amazon, Shopify and other online marketplaces, ensuring product listings, inventory, order fulfilment and platform performance are maintained efficiently.
• Create and maintain product master data, including SKU/item codes, barcodes, product information, specifications and inventory records.
• Manage Amazon listing setup and optimization, including product titles, bullet points, descriptions, images, A+ content coordination and listing updates.
• Coordinate with suppliers, designers, logistics providers, warehouses and internal stakeholders to support product launches and ongoing operations.
• Manage product-related assets, including packaging artwork, user manuals, product photography and digital content.
• Monitor inventory levels, coordinate replenishment planning, and ensure inventory accuracy across all sales channels.
• Coordinate product delivery schedules, warehouse preparation, Amazon FBA shipments and logistics arrangements.
• Prepare sales, inventory, advertising and profitability reports, providing insights and recommendations to management.
• Support product launches and ensure all operational requirements are completed before launch, including listings, inventory setup, barcodes, artwork and compliance documentation.
• Develop marketing content, product copywriting and promotional materials when required.
• Assist in creating simple graphic materials using Canva, Adobe Creative Suite or similar design tools.
• Handle ad hoc projects and assignments as required.

Requirements

• Bachelor's degree in E-Commerce, Marketing, Business Administration, Supply Chain, or related disciplines.
• Minimum 3-5 years of hands-on experience in e-commerce operations, Amazon marketplace management, product operations or related fields.
• Strong experience managing Amazon Seller Central, Amazon FBA operations and product listings.
• Familiarity with Shopify and other marketplace platforms such as eBay, Etsy or Walmart Marketplace is an advantage.
• Solid understanding of inventory management, product lifecycle management, fulfillment operations and logistics coordination.
• Experience coordinating with suppliers, designers, warehouses and cross-functional teams.
• Strong analytical skills with ability to produce sales, inventory and operational reports and derive actionable insights.
• Proficient in Excel, including Pivot Tables, VLOOKUP/XLOOKUP and data analysis.
• Basic graphic design capability using Canva, Adobe Photoshop, Illustrator or equivalent tools is highly desirable.
• Strong sense of ownership, attention to detail and ability to independently drive projects to completion.
• Good command of written and spoken English and Mandarin /Chinese.

🎁Benefits

5-day work week

Bank Holidays

 How to Apply

Please send your CV with EXPECTED SALARY

About us

Robo Monkey Limited is a new leading company based in North Point Eastern District. Our parent company is a listco in Hong Kong. Robo Monkey is a new division that trade various consumer electronics and fashionable gadgets (under various trade names). Our reach and customers are mainly the United States, Hong Kong and ASEAN region.