E-commerce Assistant

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

As an E-commerce Assistant, you will support the day-to-day operations of online business, before and after add to cart. With a focus on enhancing the online shopping experience, you play a vital role in ensuring smooth operational workflows and customer satisfaction.

Responsibilities:

• Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fields across 7 websites & 1 App and more than 15 languages.
• Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date.
• Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing.
• Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc.
• Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly
• Assist in implementing seasonal campaign and localization.
• Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions.
• Analyze heatmap and screen recordings to provide A/B test recommendations and address issues.
• Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience.
• Support the team in analyzing sales data and performance metrics.
• Handle ad hoc tasks and project assigned.

Requirements

• Degree holder in Business or other disciplines.
• Previous experience in E-commerce operations, website coordinator.
• Experience with Shopify Plus is a strong plus.
• Competent in Microsoft Office Skills.
• Able to perform multi-task and work in fast-paced environment.
• Proactive, self-motivated, organized and detail-oriented.

Benefits

Why Join APM?

• ⁠ ⁠Global, Dynamic Team: Diverse and energetic workforce.

• ⁠ ⁠Growth Opportunities: We support your professional development.

• ⁠ ⁠Collaborative Culture: Teamwork and open communication.

• ⁠ ⁠Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

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