E-Commerce Assistant

Job Summary

Assist with daily operations of e-commerce platforms including Shopee, TikTok Shop, and Lazada to ensure smooth order processing, accurate product listings, and effective coordination with warehouse and delivery teams.

Responsibilities

Update and maintain product listings, pricing, promotions, and stock information on e-commerce platforms to ensure accuracy and appeal.

Process online orders promptly and respond to customer enquiries to support customer satisfaction.

Assist with planning and executing campaigns, vouchers, and store content updates to drive sales and engagement.

Coordinate with warehouse and delivery teams to ensure timely and accurate order fulfilment.

Maintain detailed stock records and prepare regular stock and sales reports to support inventory management.

Support the E-commerce Executive with daily operational tasks to ensure efficient platform management.

Perform other e-commerce-related duties as assigned by the direct superior to support business needs.