E-Commerce Assistant

Responsibilities:

• Create, update, and optimize product listings on our e-commerce platform, including writing compelling descriptions, uploading high-quality images, and ensuring accurate pricing and inventory levels.
• Accurately process incoming customer orders, coordinate with the fulfillment team for picking, packing, and shipping, and ensure timely dispatch.
• Respond to customer inquiries via email, phone, or chat in a timely, professional, and helpful manner.
• Support marketing initiatives, such as email campaigns, social media posts, and promotional activities, as directed by the marketing team.
• Assist in tracking and reporting on sales performance, website traffic, and customer behavior.
• Monitor competitor activities and market trends to identify opportunities for improvement.

Qualifications:

• Bachelor's Degree in any field.
• Proven experience in e-commerce operations, online retail, or any related field.
• Familiarity with e-commerce platforms.
• Basic understanding of digital marketing concepts.
• Excellent written and verbal communication skills.
• Willing to work with 1 rest day per week.

Pay: Php755.00 - Php760.00 per day

Work Location: In person