E-Commerce Assistant

JOB SUMMARY

The Ecommerce Assistant provides operational, merchandising, and brand support for the company’s fashion and apparel brands. The role ensures accurate product listings, consistent brand presentation, timely campaign execution, and effective merchandising to support sales growth while protecting brand identity.

DUTIES & RESPONSIBILITIES

1. E-Commerce Operations & Platform Support:

· Assist in the daily management of Shopee, Lazada, and Tiktok Shop stores

· Upload, update, and maintain product listings including pricing, SKUs, inventory, size charts, and images.

· Ensure accuracy of stock levels, promotions, and product availability.

· Coordinate with internal teams for product launches and updates.

2. Brand Management & Visual Compliance:

· Ensure all product pages, banners, thumbnails, and store layouts follow approved brand guidelines.

· Maintain consistent brand tone and visual identity across all platforms.

· Monitor listings to prevent incorrect branding, visuals, or product information.

· Support implementation of brand-approved campaigns and store refreshes.

3. Merchandising & Fashion Content Support:

· Assist in merchandising products by collection, fit, wash, and price tier.

· Ensure accurate size charts, fit descriptions, and fabric details for apparel and denim.

· Support Tiktok Shop activities such as product tagging, live selling preparation, and campaign uploads.

· Highlight best-selling and priority SKUs during peak sale periods.

4. Campaign, Discount & Promotion Execution:

· Assist in setting up platform campaigns (Mega Sale, Payday, Flash Sale, B1T1, Bundles).

· Ensure discount accuracy and correct SKU pairing for apparel bundles.

· Support implementation of vouchers, free shipping, and promotional mechanics.

· Monitor live campaigns and immediately flag issues affecting sales or brand image.

5. Reporting & Performance Monitoring:

· Track daily sales, traffic, conversion rates, and discount performance.

· Prepare weekly and monthly sales and performance reports.

· Assist in identifying basic insights, slow-moving items, and top-performing SKUs.

6. Customer Experience & Brand Protection:

· Assist in monitoring customer reviews, ratings, and feedback.

· Flag recurring sizing, quality, or product issues that may affect brand reputation.

· Support actions to improve ratings and customer satisfaction.

7. Others:

· Assist in monitoring campaign timelines and operational deadlines.

· Support cross-functional coordination with Marketing, Creative, and Warehouse teams.

· Perform other related tasks that may be assigned to support e-commerce operations.

Pay: Php19,600.00 - Php20,000.00 per month

Work Location: In person