E-Commerce Assistant Manager

About Us

PT Lock & Lock Indonesia is part of LocknLock, a global consumer goods company specializing in innovative kitchenware, food storage, and household solutions. We are committed to delivering high-quality products that enhance everyday living and continue to strengthen our presence in the Indonesian market.

About the Role

We are looking for a results-driven E-Commerce Assistant Manager to support the growth of our online business by managing marketplace operations, optimizing sales performance, and improving profitability across major e-commerce platforms.

Job Descriptions

• Support the E-Commerce Manager in developing and executing strategies to achieve sales targets and business growth across marketplaces and the company's D2C website.
• Manage daily operations across Shopee, TikTok Shop, Tokopedia, Lazada, and other online sales channels.
• Monitor and analyze sales performance, campaign effectiveness, advertising ROI, pricing, and competitor activities to identify growth opportunities.
• Plan and execute promotional campaigns, pricing strategies, and online advertising to maximize sales and profitability.
• Coordinate with internal teams and marketplace account managers to ensure smooth execution of e-commerce activities.
• Prepare sales reports, forecasts, budgets, and P&L analysis to support business decisions and improve channel profitability.

Qualifications

• Bachelor's degree in Business, Marketing, Management, or a related field.
• Minimum 3–5 years of experience in e-commerce or online retail, with at least 1 year in a supervisory or team leadership role.
• Hands-on experience managing major marketplaces, particularly Shopee and TikTok Shop.
• Strong analytical skills with a good understanding of sales performance, digital advertising, promotional planning, and profitability.
• Proficient in Excel and experienced in using marketplace dashboards and data analytics tools.
• Strong communication, coordination, and leadership skills, with a proactive and results-oriented mindset.
• Experience in FMCG, consumer goods, household products, or lifestyle brands is preferred.
• Good command of English, both written and spoken, is a must.