E-commerce Assistant Manager (Mandarin Speaker)

About the role

Oversee the overall delivery business operations across platforms such as ShopeeFood, GrabFood, Foodpanda, and other food delivery platforms. Develop and implement strategies to drive delivery sales, order volume, and overall business growth. Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.

Key responsibilities

• Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency
• Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators
• Work closely with internal teams to ensure smooth and efficient delivery operations
• Lead, manage, and train the delivery operations team to achieve business targets and maintain operational standards
• Monitor market trends, competitor activities, and platform developments to identify new business opportunities

About you

• Diploma or Bachelor's degree in Business Management, Marketing, Operations Management, or a related field
• Minimum 3 years of experience in food delivery, e-commerce, platform operations, or a related industry
• Experience working with major food delivery platforms such as ShopeeFood, GrabFood, Foodpanda, or similar companies is highly preferred
• Strong understanding of food delivery platform operations, sales management, and promotional mechanisms
• Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with platform partners