E Commerce Associate

E-commerce Associate The Indus Valley

Company: The Indus Valley
Location: Perungudi, Chennai
Experience: 1 To 2 Years
Employment Type: Full-time( 5 Days WFO and alternative Saturdays working)

About The Indus Valley

The Indus Valley is a home and kitchen products brand focused on creating thoughtfully designed, safe, and high-quality products for modern Indian households. We are looking for an E-commerce Associate to support and manage our online marketplace operations and contribute to the growth of our e-commerce business.

Job Summary

The E-commerce Associate will be responsible for managing day-to-day operations across e-commerce marketplaces and the brands online channels. The role involves product listing management, order coordination, inventory monitoring, marketplace performance tracking, and supporting promotional activities.

Key Responsibilities

• Manage day-to-day operations across marketplaces such as Amazon, Flipkart, Myntra, and other e-commerce platforms.
• Create, update, and maintain product listings, including titles, descriptions, images, specifications, pricing, and inventory.
• Monitor orders, cancellations, returns, replacements, and customer-related issues.
• Coordinate with internal teams such as warehouse, logistics, sales, marketing, and customer support to ensure smooth order fulfillment.
• Track product availability and inventory levels and coordinate replenishment as required.
• Monitor marketplace performance, sales, traffic, conversions, and product-level metrics.
• Support marketplace promotions, campaigns, offers, and pricing updates.
• Identify listing errors and resolve issues related to product visibility, pricing, cataloguing, and inventory.
• Prepare regular reports on sales, inventory, orders, returns, and marketplace performance.
• Monitor competitor products, pricing, promotions, and marketplace presence.
• Ensure product information and marketplace content are accurate and up to date.
• Support the team in improving product visibility, sales, and overall marketplace performance.

Requirements

• 12 years of experience in e-commerce, marketplace operations, online retail, or a similar role.
• Hands-on experience with e-commerce marketplaces such as Amazon, Flipkart, Myntra, or similar platforms.
• Good knowledge of Excel/Google Sheets and basic data analysis.
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Basic understanding of e-commerce metrics such as sales, conversion rate, returns, inventory, and product performance.
• Candidates who have worked with consumer products, home & kitchen, D2C, or FMCG brands will be preferred.

Preferred Skills

• Marketplace management
• Product catalogue/listing management
• Inventory and order management
• Excel / Google Sheets
• Sales reporting and analysis
• Pricing and promotional management
• Competitor analysis
• Strong analytical and problem-solving skills

What We Offer

• Opportunity to work with a growing consumer brand.
• Exposure to multiple e-commerce marketplaces and D2C operations.
• Learning and growth opportunities in the e-commerce domain.
• Collaborative and fast-paced work environment.

Interested candidate share your resume to hr_[email protected]