E-commerce Business Development Manager

About Jaya Grocer:

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication are what we require to deliver quality products and service to our consumers and customers.

Our Vision:

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”.  We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures.

Our Mission:

• Provide a diverse variety of High Quality and Fresh Produce
• Offer attractive Best Value Pricing
• Ensure customers have the Best Shopping Experience
• To grow the business through successful Collaboration and Partnerships
• Practice the Values of Jaya Grocer every single day

Our Values:

• Teamwork
• Trust
• Integrity
• Customer Satisfaction
• Growth

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role:

The Business Development Manager is responsible for driving supplier monetization across Jaya Grocer's e-commerce platforms by building strategic partnerships with FMCG brands and suppliers. The role focuses on securing funding for e-commerce campaigns, expanding online-exclusive listings, developing commercial monetization packages, and identifying new revenue opportunities. Working closely with cross-functional stakeholders, this position plays a key role in accelerating commercial growth and executing impactful co-funded initiatives. Operating in a dynamic and fast-paced environment, the role requires strong commercial acumen, adaptability, and a continuous learning mindset. Expectations as follows:

• Accountability & Ownership: Own your supplier monetization pipeline, and come up with innovative solutions to reach greater heights.
• Communication and Stakeholder Influence: Present clear, data-driven solutions and influence decisions across teams to drive projects forward.
• Problem-Solving: Break down complex problems, source insights, and deliver results with minimal guidance.

Key Responsibilities:

• Drive and maintain end-to-end eCommerce supplier monetisation pipeline (track deal stages, follow-ups, PICs, and target launch timelines/statuses).
• Build and deliver the commercial pitch packages to FMCGs & suppliers. Negotiate and manage the eCommerce commercials & delivery constraints for campaigns (e.g., targets/margins, SLA/process readiness).
• Drive co-funding campaign execution by collaborating with demand gen teams, managing supplier inputs, and coordinating with internal teams on alignment.
• Expand revenue via new commercial formats (not limited to online exclusive listings).
• Coordinate cross-functional alignment (i.e, Merchandising team, Marketing, etc) to keep deals moving.
• Define success metrics and close the loop on post-campaign learnings (e.g., for online-exclusive pilots: increase in sessions & GMV).

You should have:

• A Bachelor's degree or above i Business Administration, Marketing or any relevant field.
• 3 or more years of relevant work experience as a E-commerce Business Development Manager preferably in FMCG/retail sector (Sales & Marketing, FMCG)
• Experience dealing with FMCG suppliers/brands.
• Excellent communication skills, both verbal and written to effectively convey ideas and collaborate with team members.
• Project management skills, with the ability to coordinate stakeholders throughout the company and levels of seniority.
• Intermediate Excel skills are a plus.
• Sales or Business Development experience in e-commerce.