E-Commerce DC Manager

E-Commerce DC Manager | Los Angeles, CA (On-site, Full-Time)

Mackie Myers is partnering with a fast-growing, premium Los Angeles apparel brand to hire an E-Commerce DC Manager.

This is the operational leader for the brand's direct-to-consumer fulfillment, reporting to the Sr. Director of the DC. You'll run a high-volume e-commerce operation shipping roughly 800 to 1,000 orders a day, with a focus on same-day and next-day ship SLAs, order accuracy, and keeping labor and parcel costs in check. If you like hands-on leadership, tight cutoffs, and making a fast operation faster, this is a strong seat.

What you'll do:

• Direct daily D2C receiving, bin storage, unit-level picking, custom packaging, and final mile parcel shipping

• Own the KPIs that matter: same-day ship SLAs, order and inventory accuracy, unit pick rates, and parcel cost per unit

• Lead, train, and develop e-commerce supervisors, leads, and floor associates

• Plan staffing, scheduling, and labor budgets for promotions, product drops, and peak holiday volume

• Keep inventory accurate across digital channels through cycle counts, stock allocation, and returns processing

• Drive continuous improvement in pick paths, pack-station workflows, cost per package, and order cycle times

• Partner with E-Commerce Merchandising, Digital Marketing, and Customer Service so capacity matches upcoming online campaigns

• Enforce OSHA and warehouse safety standards on the e-commerce floor

What we're looking for:

• 6+ years in distribution center or warehouse management, including 3+ years as a dedicated E-Commerce/D2C Manager or Senior Supervisor in a fast-paced retail, apparel, or multi-brand fulfillment environment

• Deep familiarity with D2C parcel shipping and returns

• Advanced WMS and ERP experience, plus parcel shipping platforms and Shopify or Shopify Plus integrations

• Advanced Excel (pivot tables, XLOOKUP/VLOOKUP, data modeling) for labor forecasting and throughput analysis

• Bilingual fluency in English and Spanish

• Bachelor's degree in Supply Chain, Business, or Logistics, or equivalent hands-on leadership experience

• Flexibility for extended hours, weekends, or night shifts during peak campaigns and promotional drops