E-Commerce Executive

Jobs Description

Job Responsibilities

• Support the execution of day-to-day e-commerce operations across Shopee, Lazada, TikTok Shop, and brand.com platforms to achieve sales and performance targets.
• Assist in campaign setup and execution, including voucher creation, product submissions, pricing updates, promotional mechanics, and campaign scheduling.
• Manage storefront upkeep, including product listings, content updates, banner uploads, assortment management, and basic visual merchandising.
• Monitor campaign and sales performance on a daily basis, ensuring accurate tracking of KPIs such as traffic, conversion, GMV, ROAS, and sell-through.
• Maintain and update daily, weekly, and monthly reports, trackers, and dashboards for performance monitoring and business reviews.
• Support paid media and traffic initiatives by coordinating campaign assets, budgets, and platform requirements with internal and external stakeholders.
• Conduct basic performance analysis and competitor monitoring to identify trends, opportunities, and areas for improvement.
• Coordinate with marketplace representatives, internal teams, and external partners to ensure timely execution of campaigns and operational activities.
• Ensure pricing, stock availability, and product information accuracy across all platforms.
• Support mega campaign preparations and execution during key commercial periods such as Double Digit Campaigns and platform-led sales events.
• Assist in resolving operational issues related to orders, fulfillment, returns, content, and campaign execution.
• Stay updated on marketplace trends, platform features, and e-commerce best practices to support continuous business growth.

Job Requirements

• Bachelor’s Degree in Business, Marketing, E-Commerce, or related field.
• 1–3 years of experience in e-commerce, marketplace operations, digital marketing, or related roles.
• Familiarity with Shopee, Lazada, TikTok Shop, or other e-commerce platforms is an advantage.
• Strong analytical and organizational skills with attention to detail.
• Proficient in Microsoft Excel and reporting tools.
• Able to work in a fast-paced environment and manage multiple priorities.
• Strong communication and stakeholder management skills.
• Proactive, adaptable, and eager to learn.