E-Commerce Executive

Senior E-Commerce Executive (Female Only)

Location: Sant Nagar, Burari, Delhi
Job Type: Full-time
Attractive Performance Incentive: Additional incentives based on target achievement and sales performance.
Shift: Day Shift (9:30 AM - 7:00 PM)

Requirement

We are looking for a nearby married female candidate with a minimum of 3 years of experience in e-commerce marketplace operations.

Job Responsibilities

• Manage and handle marketplace accounts including Amazon, Flipkart, Tata Cliq, Nykaa, and Myntra.
• Create and manage product listings with proper variations, grouping, keywords, and category mapping.
• Develop and update A+ Content, product descriptions, titles, bullet points, and other creative content.
• Coordinate content creation including images, banners, and brand store updates.
• Handle pricing management, competitor analysis, and margin monitoring across marketplaces.
• Plan and execute promotions, coupons, deals, and festive sale activities to increase sales performance.
• Manage advertising campaigns including Sponsored Ads, PPC campaigns, and platform marketing tools.
• Strong working knowledge of Amazon FBA, Flipkart FBF, and SJIT processes.
• Monitor account health metrics and ensure compliance with marketplace policies and performance standards.
• Handle complete account management including order processing, order tracking, returns, cancellations, dispatch coordination, inventory management, and sales tracking.
• Raise and follow up on claims, reimbursements, disputes, and support tickets with marketplace teams.
• Resolve listing issues, account-related problems, suppressed listings, and operational queries.
• Prepare and maintain MIS reports using Advanced Excel including VLOOKUP, Pivot Tables, formulas, and data analysis.
• Coordinate with internal teams for smooth operations, dispatch, and inventory planning.
• Track marketplace performance metrics and work towards achieving sales and operational targets.

Candidate Profile

• Graduate (B.Com preferred)
• Minimum 3 years of hands-on e-commerce experience
• Good knowledge of marketplace operations & account handling
• Strong Excel, communication & coordination skills