E-Commerce Executive

E-commerce Executive

We are seeking a dynamic and detail-oriented E-commerce Executive to manage and optimise our online sales operations. The ideal candidate will have strong problem-solving and communication skills, with hands-on experience in e-commerce platforms, digital marketing, and data analysis. You’ll play a key role in enhancing customer experience, driving online growth, and ensuring smooth cross-functional collaboration.

Job Description

• Oversee the organization’s e-commerce operations, ensuring seamless online sales processes and high customer satisfaction.
• Identify key technology trends and industry best practices to maintain a competitive edge.
• Configure, test, and optimize e-commerce platforms for efficient performance.
• Analyze support issues, including customer feedback and product-related concerns, to enhance the online shopping experience.
• Develop and manage promotional campaigns across digital channels, including email marketing, paid advertising (PPC), and social media.
• Gather insights on customer behavior, sales patterns, and market trends to support business decisions.
• Monitor stock levels, ensuring accurate inventory data and timely restocking of high-demand items.
• Collaborate with marketing, logistics, and customer service teams to strengthen e-commerce strategy and operations.
• Perform other ad-hoc duties as assigned by the superior.

Key Requirements

• Candidates must possess at least a Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• Preferably 2–3 years of experience in e-commerce, digital marketing, or a similar area.
• Proficient in e-commerce platforms and analytics tools.
• Experience with digital marketing tools - SEO, SEM, email marketing and, social media advertising. E-commerce customer service is an added advantage.
• Strong understanding of online retail trends, customer experience, and product marketing strategies.

Job Type: Permanent

Benefits:

• Free parking