E-Commerce Executive

INDUSTRY: E-COMMERCE ENABLER

Job Responsibilities:

• Manage the day-to-day operations of clients' e-commerce stores across various online marketplaces (e.g., Shopee, Lazada, TikTok Shop, and other e-commerce platforms).

• Handle the full spectrum of marketplace operations, including store setup, product listings, pricing updates, inventory management, system maintenance, campaign setup, and ensuring data accuracy and completeness.

• Maintain and update e-commerce storefront content, including product images, banners, descriptions, pricing, stock availability, and other website content to ensure a consistent and engaging customer experience.

• Plan, coordinate, and execute promotional campaigns, flash sales, and marketplace mega campaigns (e.g., 3.3, 6.6, 9.9, 11.11, and 12.12).

• Generate and prepare weekly and monthly e-commerce store performance reports, including sales performance, traffic analysis, conversion rates, campaign results, and other key performance indicators (KPIs), to monitor store performance and identify areas for improvement.

• Ensure timely execution of operational tasks according to internal deadlines, marketplace timelines, and client expectations.

• Collaborate with internal teams, including graphic designers, marketing, customer service, and relationship managers, to ensure the successful execution of campaigns and store activities.

• Work closely with clients to understand their business objectives, provide operational support, and ensure the smooth execution of e-commerce activities while delivering excellent client service.

• Perform any other duties and responsibilities assigned by the Management from time to time.

Job Requirements:

• Fresh graduates are welcome to apply. Training will be provided!!

• Candidate must possess at least a Bachelor’s Degree or Diploma in E-commerce/ Marketing/ Communication/ Business or equivalent.

• Preferably 1-2 years of working experience in e-commerce industry.

• Experience in E-commerce marketplaces (Shopee/Lazada/TikTok Shop) is a strong plus.

• Required Language(s): English and Bahasa Malaysia.

• Computer literate with strong proficiency in Microsoft Office applications.

• Good problem solving skills, initiative, attention to detail, strong sense of responsibility and positive working attitude.

• Good written and verbal communication skills.