E-Commerce Executive

1) Job Summary:

The e-Commerce Executive will support both Marketing Manager and Sales Team in managing online activities for online business platforms, including traffic acquisition, online sales, content maintenance, campaign planning, order and inventory management (Shopee, Lazada and company digital sales platform).

2) Role and Responsibilities:

• To manage day-to-day e-Commerce activities for online platforms (Shopee, Lazada and Company Internal Online platform).
• To communicate with the platform's vendors (Shopee and Lazada) with any technical concerns or inquiries.
• To assist with campaign strategy, marketing, and pricing from start to finish.
• To maintain a healthy stock level by tracking the movement of all items on e-commerce platforms and updating inventory SKUs across all platforms.
• To collaborate closely with the marketing and design teams to create digital marketing materials such as banners and teasers for online business platforms (Shopee, Lazada and Company Internal Online platform).
• To assist Sales team in tracking sales success of online business platforms and preparing weekly/monthly sales order reports.
• To analyze and collate consumer feedback on our products and delivery services, and provide recommendations for customer satisfaction enhancement.
• To complete any additional ad-hoc activities that management deems necessary.

3) Qualification and Education Requirements:

• Candidate must possess at least in Marketing/ Business Administration or equivalent.
• At least 1-2 years of working experience in e-commerce field, preferably from Lazada and Shopee.
• Preferably working in IT and electronics industry.
• Pleasant with possessing good communication skills and customer-orientated.
• Strong problem-solving mindset and can provide flexible solutions.
• Advanced Microsoft Office skills.
• Fluent English, Malay in written and spoken. Able to converse in other language(s) is an added advantage.