E-commerce Executive

About us
Wellous Group is a fast-growing health and wellness company dedicated to delivering innovative, high-quality products that enhance everyday living. With a strong focus on research, product development, and brand excellence, we aim to create trusted solutions that support healthier lifestyles.

About the role

The E-commerce Executive is mainly responsible for supporting the company’s online sales and e-commerce operations, with the goal of increasing online revenue, improving product visibility, and growing customers across platforms such as TikTok Shop, Shopee and Lazada.

Key responsibilities

• Online Sales & Growth: Developing and executing strategies to increase online sales and customer acquisition.
• Product Management: Managing product listings, ensuring accuracy and appeal to customers, and updating product information.
• Marketing & Promotion: Developing and implementing digital marketing campaigns, including online advertising, social media marketing, and email marketing.
• Customer Service: Handling customer inquiries and resolving issues related to online orders and products.
• Inventory Management: Overseeing inventory levels, ensuring product availability, and coordinating with suppliers for restocking.
• Data Analysis: Analyzing sales data, website traffic, and customer behavior to identify trends and opportunities for improvement.
• Content Creation: Creating engaging content for the website, including product descriptions,promotional materials, and blog posts.
• E-commerce Platform Management: Managing and optimizing the use of e-commerce platforms, such as Shopify/Tiktok

Qualification

• Diploma or Bachelor's Degree in Marketing, Business Administration, E-Commerce, Digital Marketing, or related field.
• Fresh graduates or candidates with 0-2 years of experience in e-commerce, marketplace operations, or digital commerce.
• Familiarity with TikTok Shop, Shopee, Lazada, and other e-commerce platforms.
• Basic understanding of online campaign management, product listing, and marketplace operations.
• Proficient in Microsoft Excel, PowerPoint.
• Strong analytical, organizational, and problem-solving skills.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Good communication and coordination skills for working with cross-functional teams and external partners.
• Experience with livestream operations, affiliate management, or platform advertising is an added advantage.
• Passionate about e-commerce trends, digital marketing, and online business growth.

Additional Considerations:

• Simple Adobe Photoshop/Illustrator Skill
• Possess a strong social media presence