E Commerce Executive

Role & responsibilities :

• Knowledge and skills of selling.

• Knowledge and skills of using sales channels (including digital)

• Analyze sales performance and prepare regular reports

• Manage and update product listings across E-commerce platforms and the company website.

• Ensure accurate product descriptions, pricing, images, and inventory levels.

• Monitor daily orders, coordinate dispatch, and track deliveries.

• Handle customer inquiries, returns, refunds, and complaints professionally.

• Work closely with warehouse and logistics teams to ensure timely order fulfillment.

• Maintain marketplace compliance and performance metrics.

Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 3-4 years of experience in E-commerce operations or online marketplace management.
• Knowledge of platforms such as Amazon, Flipkart, Shopify, or similar.
• Proficiency in Microsoft Excel and basic reporting tools.
• Strong communication, organizational, and analytical skills