E-Commerce Executive

E-Commerce Executive

Company: ShftX Tech Private Limited
Location: New Delhi / Dwarka, Delhi
Experience: 1–3 Years
Employment Type: Full-Time

About the Role

ShftX Tech Private Limited is looking for a detail-oriented and proactive E-Commerce Executive to manage day-to-day operations across leading online marketplaces.

The role involves managing product listings, catalogue hygiene, inventory, orders, returns, marketplace issues, and MIS reporting to ensure smooth and efficient e-commerce operations.

If you have hands-on experience with Amazon, Flipkart, or other marketplace portals and enjoy working in a fast-paced environment, we would love to hear from you.

Key Responsibilities

• Manage day-to-day operations across Amazon, Flipkart, and other e-commerce platforms.
• Create, update, and maintain product listings, including titles, descriptions, images, pricing, attributes, and catalogue hygiene.
• Monitor inventory and stock availability to prevent stock-outs, overselling, and operational discrepancies.
• Track orders, cancellations, returns, replacements, and other marketplace-related issues.
• Coordinate with warehouse, logistics, accounts, and internal teams for smooth order fulfilment.
• Monitor marketplace performance and identify operational gaps.
• Take corrective actions to ensure smooth marketplace operations.
• Prepare and maintain daily/weekly MIS reports covering sales, orders, inventory, returns, and key marketplace metrics.
• Raise marketplace tickets/issues and follow up until timely resolution.
• Support promotions, offers, catalogue changes, product launches, and other marketplace activities.
• Maintain accurate marketplace data and ensure timely execution of assigned tasks.

Requirements

• Experience: 1–3 years in E-commerce / Marketplace Operations.
• Education: Graduation in any discipline.
• Hands-on experience with Amazon, Flipkart, or similar marketplace portals.
• Good knowledge of catalogue management, inventory, orders, returns, and marketplace operations.
• Good working knowledge of MS Excel and MIS reporting.
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Proactive approach towards identifying and resolving operational issues.

Why Join ShftX?

• Work with a fast-growing consumer electronics and e-commerce company.
• Exposure to leading online marketplaces.
• Opportunity to learn end-to-end e-commerce operations.
• Dynamic and collaborative work environment.
• Growth opportunities based on performance.

Interested candidates can share their updated CV at: [email protected]

Work Location: In person