E-Commerce Executive

DigiVerse Technologies is looking for an E-commerce Executive to manage day-to-day e-commerce operations, product listings, orders, inventory, marketplace accounts, and online customer coordination.

Key Responsibilities

• Manage day-to-day operations of e-commerce websites and online marketplaces.
• Create, update, and manage product listings, including product titles, descriptions, specifications, images, pricing, and SKUs.
• Manage products on platforms such as Amazon, Flipkart, Shopify, WooCommerce, and other marketplaces.
• Monitor and process customer orders and coordinate with the concerned team for timely dispatch and delivery.
• Maintain product inventory, stock records, pricing, and product data.
• Monitor orders, cancellations, returns, replacements, and customer issues.
• Coordinate with clients, vendors, warehouse teams, and delivery partners when required.
• Check product listings regularly for errors, missing information, pricing issues, or image-related problems.
• Assist in maintaining product catalogues and marketplace documentation.
• Coordinate with graphic designers/content teams for product images, banners, A+ content, creatives, and promotional material.
• Monitor basic marketplace performance, sales, product visibility, and customer feedback.
• Maintain proper records of orders, products, inventory, and client information.
• Prepare regular reports related to sales, orders, inventory, and marketplace performance.
• Stay updated with e-commerce trends, marketplace policies, and new features.
• Use AI tools to improve product descriptions, keyword research, product content, research, and daily productivity.

Required Skills

• Good knowledge of e-commerce operations and online marketplaces.
• Experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, WooCommerce, or similar platforms is preferred.
• Good knowledge of product listing and catalogue management.
• Basic understanding of SKUs, inventory, pricing, orders, returns, and marketplace operations.
• Good knowledge of MS Excel / Google Sheets.
• Must know how to use AI tools such as ChatGPT, Gemini, Canva AI, and other AI productivity/content tools.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good coordination and follow-up skills.
• Ability to manage multiple products and tasks simultaneously.
• Basic understanding of digital marketing and online sales is an advantage.
• Willingness to learn new e-commerce platforms and technologies.

Experience

0–2 years

Freshers with good computer skills, e-commerce knowledge, and practical AI tool knowledge can also apply.

Job Type

Full-time

Location

Ludhiana, Punjab

Preferred Candidate Profile

The ideal candidate should be tech-savvy, organized, detail-oriented, and comfortable working with e-commerce platforms, product data, Excel, and AI tools. The candidate should be able to independently manage routine e-commerce tasks and coordinate with clients and internal teams.to manage day-to-day e-commerce operations, product listings, orders, inventory, marketplace accounts, and online customer coordination.

Key Responsibilities

• Manage day-to-day operations of e-commerce websites and online marketplaces.
• Create, update, and manage product listings, including product titles, descriptions, specifications, images, pricing, and SKUs.
• Manage products on platforms such as Amazon, Flipkart, Shopify, WooCommerce, and other marketplaces.
• Monitor and process customer orders and coordinate with the concerned team for timely dispatch and delivery.
• Maintain product inventory, stock records, pricing, and product data.
• Monitor orders, cancellations, returns, replacements, and customer issues.
• Coordinate with clients, vendors, warehouse teams, and delivery partners when required.
• Check product listings regularly for errors, missing information, pricing issues, or image-related problems.
• Assist in maintaining product catalogues and marketplace documentation.
• Coordinate with graphic designers/content teams for product images, banners, A+ content, creatives, and promotional material.
• Monitor basic marketplace performance, sales, product visibility, and customer feedback.
• Maintain proper records of orders, products, inventory, and client information.
• Prepare regular reports related to sales, orders, inventory, and marketplace performance.
• Stay updated with e-commerce trends, marketplace policies, and new features.
• Use AI tools to improve product descriptions, keyword research, product content, research, and daily productivity.

Required Skills

• Good knowledge of e-commerce operations and online marketplaces.
• Experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, WooCommerce, or similar platforms is preferred.
• Good knowledge of product listing and catalogue management.
• Basic understanding of SKUs, inventory, pricing, orders, returns, and marketplace operations.
• Good knowledge of MS Excel / Google Sheets.
• Must know how to use AI tools such as ChatGPT, Gemini, Canva AI, and other AI productivity/content tools.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good coordination and follow-up skills.
• Ability to manage multiple products and tasks simultaneously.
• Basic understanding of digital marketing and online sales is an advantage.
• Willingness to learn new e-commerce platforms and technologies.

Experience

0–2 years

Freshers with good computer skills, e-commerce knowledge, and practical AI tool knowledge can also apply.

Job Type

Full-time

Location

Ludhiana, Punjab

Preferred Candidate Profile

The ideal candidate should be tech-savvy, organized, detail-oriented, and comfortable working with e-commerce platforms, product data, Excel, and AI tools. The candidate should be able to independently manage routine e-commerce tasks and coordinate with clients and internal teams.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time

Work Location: In person