E-commerce Executive (Commission-based)

This role offers commission based on sales performance. Location: nearby MRT Sutthisan (4-minute walk).

Working Arrangement

• Monday to Friday: Office-based
• Saturday: Work from home to support e-commerce order processing
• Selected public holidays: As scheduled, based on operational requirements

Job Summary

Drive online sales across marketplace and social commerce channels while managing end-to-end operations. This role is responsible for achieving sales targets, handling customer orders, and building affiliate/KOC partnerships to support business growth.

Responsibilities

• Generate sales by handling customer orders through online and social commerce channels (Facebook, TikTok, LINE Official Account, etc.), including responding to inquiries, closing sales, verifying payments, and providing after-sales service
• Manage end-to-end marketplace platforms, including product listing and resolving any issues that arise
• Provide product information and respond to customer inquiries across all online channels (Shopee, Lazada, Facebook, TikTok, LINE OA)
• Handle customer complaints and coordinate with internal teams to resolve issues
• Manage and process orders across all assigned online channels
• Prepare purchase orders, create labels, and coordinate deliveries with logistics providers until customers receive their products
• Support email marketing and website updates as assigned
• Prepare daily sales tracking reports and coordinate with the IT team for promotion setup
• Identify and source KOC (Key Opinion Consumers) and affiliate partners
• Build relationships, negotiate collaboration terms, and manage affiliate performance
• Work with KOCs/affiliates to develop campaigns that drive sales
• Monitor campaign performance (conversion, CPA, ROAS) and optimize results
• Perform other tasks as assigned by the supervisor

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field
• 1–3 years of experience in E-commerce, Marketplace, Social Commerce, or Digital Sales
• Hands-on experience with platforms such as Shopee, Lazada, TikTok Shop, LINE Official Account, and Facebook
• Experience in affiliate, KOC, or influencer collaboration
• Understanding of end-to-end online sales operations (order processing, payment verification, fulfillment, after-sales service)
• Familiar with basic performance metrics (conversion rate, CPA, ROAS)
• Proficient in Google Sheets or Microsoft Excel
• Strong communication and coordination skills
• Strong sales-driven mindset with a sense of urgency and ownership, willing to go beyond standard working hours to achieve sales targets
• Experience in beauty, skincare, or FMCG is an advantage

What You’ll Get

• Commission based on sales performance
• Opportunity to grow with a fast-moving e-commerce business
• Hands-on experience across marketplace, social commerce, and affiliate channel