E-commerce executive D2C (Shopify)

Love Struck · Guildford Office · Full-time

About us

Love Struck has been the leading supplier of blended beverages (predominantly frozen smoothies) for 20 years to foodservice and trade customers. If you've ever had a freshly blended smoothie in a gym, cafe or leisure site, it's very likely it was one of ours! We also have a small but strategically important direct-to-consumer channel run through our Shopify website. We're a small but mighty team, so everyone gets stuck in and sees the results of their work straight away.

The role

We're looking for an E-commerce Executive to take ownership of our D2C channel day to day. You'll report in to our Marketing Director and work closely with our web dev, social agency, content creators and fulfilment partners. It's an exciting opportunity - you get serious responsibility and get to make a significant impact whilst having the support of the established business behind you.

What you'll be doing

• Website & Shopify – managing product listings, bundles and site content, briefing our web designer on new pages, and keeping on top of SEO/AI search, blogs, FAQs and reviews
• CRM & email – planning and sending our Klaviyo newsletters, segmenting lists and running win-back and subscription campaigns
• Social & paid – working with UGC creators and our agency on reels and Meta ads, keeping an eye on performance, and building partnerships with like-minded brands
• Customers & operations – looking after subscriptions and orders, sorting customer issues, and working with our courier and fulfilment partners (especially fun in a heatwave!)
• Reporting – pulling together monthly performance stats and spotting what we should do next

About you

• 3 yrs minimum hands-on experience in e-commerce marketing for a D2C or consumer brand.
• Experience in Shopify and Klaviyo
• Organised, curious and happy to roll your sleeves up, from writing an email to sorting a delivery issue
• Confident with numbers/Excel and keen to understand what's working and why
• Friendly and clear when you're dealing with customers, suppliers and creators

The details

• Based in our Guildford office (with optional 1 day WFH outside of busy Spring/Summer period)
• Salary: £35,000 – £38,000 dependant on experience + competitive benefits including healthcare
• Start date: January 2027

How to apply

Please send us your CV along with a couple of lines on each of these questions:

1. Which D2C brand do you think does e-commerce really well, and what's one thing they do that you'd implement straight away?
2. Tell us about something you've taught yourself recently, at work or outside it.

We'd love to hear from you!