E-Commerce Executive (In-house)

E-Commerce Executive (In-house)

About Us

Wholesale Body Jewellery (WBJ) supplies body jewellery and piercing products to professional piercers and trade customers. Tish Lyon is a premium jewellery and piercing brand serving consumers through its website and retail studios.

We’re looking for a commercially minded, detail-oriented E-Commerce Executive to manage and improve the online performance of both brands.

The Role

This is a hands-on role covering website management, product merchandising, data analysis across two Shopify websites.

You’ll ensure our websites are accurate, easy to navigate and commercially effective, using data to identify opportunities to improve sales, customer experience and operational efficiency. You’ll work closely with marketing, sales, purchasing, warehouse and customer service teams to support the growth of both businesses.

Key Responsibilities

• Website management: Maintain both Shopify websites, including products, collections, content, pricing, navigation and promotions.
• Product data: Ensure product information, specifications, imagery, variants and stock data are accurate and consistent.
• Online merchandising: Optimise product placement, collections, search and navigation to improve product discovery, conversion and sales.
• Reporting and analysis: Monitor sales, traffic, conversion rates and product performance, identifying trends and recommending improvements.
• Wholesale e-commerce: Maintain trade pricing, customer accounts and product information, ensuring a smooth online experience for professional customers.
• SEO and content: Improve product and collection pages to support search visibility and customer engagement.
• Digital marketing: Support email campaigns, product launches, promotions and customer retention activity.
• E-commerce operations: Work with internal teams to resolve website and stock issues, improve processes and support wider commercial projects.

About You

• Previous experience in e-commerce or website management.
• Experience with Shopify and product data management.
• Strong analytical skills and confidence working with spreadsheets and performance reports.
• Excellent attention to detail and a methodical approach to managing data.
• A commercial mindset, with an interest in improving online sales and customer experience.
• Strong organisational skills and the ability to manage competing priorities across two brands.
• Clear communication skills and the confidence to work collaboratively across teams.

This is an excellent opportunity for someone who enjoys combining e-commerce operations, data and commercial thinking in a growing, multi-brand business.

Pay: From £30,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person