E-Commerce Executive (Remote)

About Us

With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

Profile:

We are looking for a detail-driven and automation-minded E-Commerce Executive to keep our pricing and product listings accurate and competitive across our own website and every major marketplace. Part of the role is running daily pricing and listing operations; the other part is building the tools, scrapers and AI-assisted workflows that shrink that manual work over time.

This role is ideal for someone who treats a repetitive task as a problem to be solved — if something is done by hand today, we expect you to be actively thinking about how AI or the right tool could take it over, not waiting to be told to look into it.

Key Responsibilities:

• Update and synchronise buyback and selling prices for new and used devices across our website and all marketplace channels (Shopee, Lazada, TikTok Shop, Carousell and others), including bulk repricing around campaigns and platform fee changes.
• Track competitor selling and buyback prices on a daily cycle, flag pricing gaps or margin risk with a recommended response, and build scrapers that collect competitor pricing and stock data automatically.
• Turn market data into decisions — comparison dashboards, price alerts and repricing recommendations.
• Automate repetitive pricing and listing work using bulk import/export tools, scripts, marketplace APIs, and AI or low-code automation platforms, and make the case each month for what to automate next.
• Test new AI tools and features against real tasks in your scope, recommend what's worth adopting, and document every workflow you automate — inputs, schedule, failure modes and owner.
• Create, publish and optimise product and service listings across all channels — titles, specifications, variants, images, descriptions and category placement — and run new product setup end to end.
• Maintain listing health, including stock status, out-of-stock handling, duplicate cleanup and platform compliance, and audit listings regularly against the master price list and live inventory.
• Maintain repair service pricing, categories and menus, including creating new services, auditing coverage across brands and retiring obsolete ones.
• Report weekly on pricing position versus competitors, listing health and automation progress, and maintain SOPs so recurring tasks don't depend on one person's memory.

Requirements:

• Min 1 years of experience in e-commerce operations, marketplace management, pricing or a data/operations role.
• Strong practical spreadsheet skills — lookups, pivot tables, bulk data cleanup and CSV import/export at volume.
• High tolerance for detail and repetition, with a sharp eye for catching a wrong number before anyone else does.
• An automation mindset — comfortable identifying repetitive work and finding a tool or AI-assisted way to remove it, rather than accepting it as part of the job.
• Working knowledge of at least one major marketplace seller centre (Shopee, Lazada, TikTok Shop or Carousell).
• Able to work independently in a remote setup, with clear written communication; willing to support weekend pricing cycles on rotation.
• Scripting ability (Python, JavaScript or Google Apps Script) and experience with web scraping tools or marketplace/e-commerce APIs are advantageous.
• WooCommerce or WordPress admin experience, and hands-on use of AI tools or low-code automation platforms, are a plus.
• Familiarity with mobile phone retail, trade-in or device repair is an advantage.
• Thank you for applying with us! - Only shortlisted candidates will be notified.