E-Commerce Head

As an Ecommerce Head, you will be the driving force behind the ecommerce platforms of the company, from executing strategic social commerce plans and optimizing our website to overseeing CRM and coordinating with third party platforms including Shopee and Lazada; leading teams to increase conversion rates, customer satisfaction, and brand awareness.

Duties and Responsibilities:

• Plan, develop and execute an effective e-commerce strategy aligned with the company's goals and objectives.
• Determine market-based trends, competitive landscape, and consumer behavior to refine the e-commerce strategy.
• Manage and monitor product listings, descriptions, and pricing to ensure up-to-date information, on both e-commerce platforms and brand websites.
• Coordinate logistics and oversee product availability and inventory levels to control stocks on hand.
• Use Google Analytics and third-party analytical tools to analyze and monitor key performance indicators (KPIs) such as conversion rates, traffic, and sales to evaluate the effectiveness of e-commerce strategies and sales metrics.
• Work with marketing team and developers to manage and optimize website SEO, social commerce, newsletter management.
• Enhance online customer experience by creating user-friendly navigation and customer support via websites, social media, etc.
• Work collaboratively with third-party vendors, including payment processors, fulfillment centers, and tech providers, to optimize e-commerce operations.

Qualification:

• Bachelor's degree in marketing, business, or a related field
• Proven experience in e-commerce management or a related role for 2-3 years.
• Strong understanding of e-commerce platforms, technologies, and trends.
• Proficiency in digital marketing, analytics, and SEO/SEM strategies.
• Experience with Google Analytics
• Excellent in project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective communication and leadership skills.
• Familiarity with e-commerce platforms (e.g., Shopify, Shopee, Lazada).
• Ability to work in a fast-paced, dynamic environment
• Bonus: experience in Mailchimp, FB commerce manager, TikTok commerce manager

Pay: Php60,000.00 - Php80,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Flexible schedule
• Health insurance
• Work from home

Work Location: Hybrid remote in Fort Bonifacio 1201 P00