E-Commerce Hub Dispatcher

Responsible for coordinating daily fulfillment, dispatch and delivery activities at the e-commerce logistics hub. The role ensures that customer orders are accurately processed, properly prepared, schedule and dispatched on time through effective coordination with the hub team, riders, customers and farm operations.

Work and Professional experience required

• At least years of experience in dispatch, logistics, warehousing, delivery coordination, or related operations.
• Experience in e—commerce order fulfillment and iS an advantage.
• Experience coordinating delivery schedules and assigning deliveries to riders.
• Experience monitoring completed, delayed, and failed deliveries.
• Experience maintaining dispatch, delivery, and basic inventory records.
• Familiarity with Metro Manila delivery operations.

Ideal personality or behavioral competencies

• Highly organized and detail-oriented.
• Strong coordination and communications
• Customer-oriented and professional
• Able to handle multiple orders and delivery activities simultaneously.
• Able to work under pressure and meet tight deadlines
• Proactive in resolving dispatch and delivery concerns
• Reliable, responsible and accountable
• Flexible and adaptable in a fast-paced work environment.

Skills or required certifications or licenses are needed?

• Strong spoken and written English
• Proficient in Microsoft Excel and basic office applications.
• Comfortable using ERP system, mobile applications and delivery/ navigation apps.
• Good knowledge of order fulfillment and dispatch processes.
• Strong coordination, problem-solving and organizational skills.
• Ability to prepare daily dispatch and delivery.

Company Name: Metro Pacific Fresh Farm

Website: https://www.moreveggiesplease.ph/

Pay: Php18,000.00 - Php22,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• E-commerce: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

Work Location: In person