E-Commerce Intern

As an E-commerce Intern, you will support the E-commerce team in managing day-to-day operations and initiatives across CRM and Loyalty Membership. This role is ideal for someone who is interested in e-commerce, enjoys working with digital platforms, and is proactive and detail-oriented.

Key Responsibilities

• Support day-to-day CRM activities, including customer retention initiatives and campaign execution.
• Assist with CRM campaign preparation, coordination, and monitoring to support customer engagement and retention.
• Support Loyalty Membership program management, including member benefits and related initiatives.
• Assist in coordinating and executing Loyalty Membership campaigns and activities.
• Conduct basic research and analysis to support e-commerce initiatives and identify opportunities for improvement.
• Support other e-commerce projects and ad hoc initiatives as assigned.

Qualifications

• Final-year student or Fresh Graduate from Business, Marketing, IT/IS, or a related field.
• Strong interest in e-commerce, digital business, and customer experience.
• Proactive, detail-oriented, organized, and willing to learn.
• Comfortable working with data, digital platforms, and day-to-day operational tasks.
• Good communication and coordination skills.
• Able to work full WFO arrangement in Central Jakarta.
• Available for a 6-month internship starting ASAP.